With over half of a century in the business, Hill & Wilkinson has steadily grown from a small family business, to a respected industry leader, providing a full range of contracting services in multiple markets. From a simple maintenance project, to design-build of a fast-track facility, we execute each project with persistent accountability. We listen to your goals so that we may develop strategies to successfully build your vision.
Members of Hill & Wilkinson Benefits Program, have access to the following benefits:
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Health
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Dental
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Basic life insurance
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Short‐term disability (Exempt Employees Only)
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Long‐term disability (Exempt Employees Only)
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401(k) retirement plan
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College 529 plan
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Paid Holidays
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Paid Vacations
Job Summary & Requirements:
The IT Field Technician is responsible for the installation, configuration, maintenance, and support of technology infrastructure and end-user systems at customer and company locations. This role includes deploying and troubleshooting network equipment, security cameras, audio/visual systems, televisions, wireless access points, structured cabling, and workstation devices while ensuring high levels of customer satisfaction and operational reliability.
Key Responsibilities
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Install, configure, and support network infrastructure including switches, routers, firewalls, wireless access points, and related equipment.
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Install and maintain security camera systems, network video recorders (NVRs), and physical security devices.
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Mount and configure televisions, digital signage displays, and audio/visual equipment.
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Perform structured cabling installations including Cat5e, Cat6, fiber optics, and cable management.
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Troubleshoot and resolve hardware, software, network, and connectivity issues in the field.
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Install, configure, and support desktops, laptops, printers, and mobile devices.
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Conduct site surveys to assess customer requirements and recommend solutions.
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Document installations, network diagrams, configurations, and service activities.
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Coordinate with project managers, vendors, and customers to ensure successful project completion.
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Provide technical training and support to end users as needed.
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Ensure compliance with company standards, safety practices, and industry best practices.
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Participate in on-call support and emergency response activities when required.
Preferred Qualifications
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CompTIA A+, Network+, or Security+ certification.
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Experience with Cisco, Ubiquiti, Meraki, Fortinet, Aruba, or similar networking platforms.
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Experience with structured cabling certification and testing tools.
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Knowledge of access control and building security systems.
Key Competencies
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Technical Troubleshooting
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Customer Service
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Network Infrastructure
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Security Systems
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Audio/Visual Technology
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Time Management
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Documentation
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Teamwork and Communication
