Job Overview
We are seeking a long term, dedicated and professional Front Desk Agent to join our Kalispell team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage incoming phone calls with excellent phone etiquette, directing inquiries to the appropriate departments.
- Provide customer support by addressing questions, concerns, and requests promptly and professionally.
- Perform administrative duties such as scheduling appointments, managing calendars, and maintaining office supplies.
- Assist with data entry and maintain accurate records in accordance with company policies.
- Proofread documents for accuracy and clarity before distribution.
- Collaborate with team members to ensure smooth operations at the front desk.
Skills
- Strong organizational skills to manage multiple tasks effectively.
- Excellent phone etiquette for professional communication with clients and colleagues.
- Proven customer support skills with a focus on client satisfaction.
- Administrative experience in a front desk or receptionist role is preferred; experience as a medical receptionist or clerk is a plus.
- Proficiency in Google Suite applications for document creation and management.
- Effective calendar management skills to coordinate schedules efficiently.
- Attention to detail for proofreading documents and maintaining accurate records.
- Ability to work independently as well as part of a team in a dynamic environment.
We look forward to welcoming a motivated Front Desk Agent who is ready to contribute to our team's success!
Job Type: Part-time
Pay: From $14.00 per hour
Work Location: In person
