The Raider Shop Manager leads all in-store and online operations of the Raider Shop at Regis Jesuit High School, ensuring an efficient, customer-focused experience that supports the school’s financial, operational, and branding goals.The Manager oversees scheduling for both the role and a Sales Associate, while actively analyzing and improving both online and in-store operations with a focus on customer service and profitability.
This role requires strong organizational and operational leadership skills, with the ability to manage multiple priorities across retail and e-commerce. The position is part-time, averaging 20 – 25 hours per week from mid-July through mid-May and 2 – 5 hours per week from mid-May through mid-July for planning and administrative support. It is year-round and reports to the Chief Financial Officer and within the Business Office. The starting salary is $28/hour, and full benefits are available. To learn more about Regis Jesuit High School and to review our benefits, please click here.
This posting will remain open until a qualified candidate is selected. Interviews will not begin until after July 6.
Essential Job Functions
Retail Operations & Events
- Oversee and actively participate in daily store operations, including customer service, cashiering, merchandising, and restocking
- Lead planning and execution of high-volume retail events, including staffing, expanding store layout, setup, and transaction flow
- Monitor operations in real time and resolve escalated issues as needed
- Prepare work orders for repairs and maintenance of the store
Scheduling & Staffing
- Develop and manage schedules for Manager and Sales Associate
- Ensure appropriate staffing coverage for daily operations and events both at the store and for planned pop-up events
- Provide direction, training, and performance oversight for Sales Associate
- Adjust schedules based on school calendar needs and peak retail periods
Inventory Receiving, Merchandising, & Management
- Plan for and order inventory as required
- Receive and process incoming merchandise shipments
- Verify accuracy of orders against purchase documents
- Tag, price, and prepare merchandise for sale
- Maintain organized, visually appealing product displays
- Conduct regular audits to support year-end reporting and implement process improvements to increase accuracy and efficiency
- Evaluate and determine the need for the addition or deletion of items to be stocked in the store; maintain current knowledge of changes and trends in the store/retail market; research and evaluate market trends and needs
E-Commerce Website & Shopify Management
- Manage and maintain all aspects of the Shopify environment, including both customer-facing storefronts and backend administrative systems
- Maintain accurate product listings (pricing, descriptions, images, categories, variants)
- Oversee promotions, homepage updates, and seasonal merchandising
- Ensure alignment between online and physical inventory systems
- Configure shipping methods, pickup options, and fulfillment workflows to ensure operational efficiency
- Monitor sales performance using analytics and apply insights to improve merchandising, purchasing, and inventory planning
- Turn inventory 2.5 to 4 times per year
- Utilize strategic timing for sales to manage inventory
- Troubleshoot platform issues and stay current on system updates
Oversight of E-Commerce & Order Fulfillment
- Oversee execution of online order fulfillment (shipping and in-store pickup) to ensure accuracy and timeliness
- Ensure alignment between online inventory and in-store stock levels (with help from Sales Associate)
- Monitor customer communication related to orders, pickups, and inquiries
- Address escalated customer issues and ensure timely resolution
- Maintain efficient fulfillment workflows and identify opportunities for process improvement
Financial Planning and Reporting
- Develop and submit annual and/or seasonal (multi-phased) buying plans to the CFO and Controller.
- Align purchasing decisions with budget guidelines, sales trends, and school priorities
- Prepare and maintain records of departmental budget, annual sales and expenses; review and evaluate sales figures against budget to assure compliance with budgetary controls and perform needed adjustments; prepare and maintain a variety of records and reports related to sales, purchases, inventory and budgets
- Review transactions monthly with the Business Office to ensure accuracy
- Conduct audits and improve inventory accuracy and efficiency
- Review transactions and vendor invoices for accuracy
Vendor & Purchasing Management
- Manage vendor relationships to support product variety and pricing accessibility
- Ensure merchandise aligns with school needs, brand standards, and student demand
Marketing & Communications
- Work closely with the Communications Office to promote the Raider Shop on the website with appropriate email blasts and via social media
- Support messaging across newsletters, announcements, email, internal platforms, and social media
- Ensure timely communication of store events, launches, and promotions
- Align marketing efforts with sales goals and seasonal priorities
Market Awareness & Strategy
- Monitor competitive landscape and identify opportunities to strengthen market position
- Develop strategies to mitigate competition, including partnerships and collaborative opportunities where appropriate
Technical Support & Troubleshooting
- Identify and resolve hardware and software issues in high-pressure environments
- Minimize operational disruptions and ensure continuity of service during peak periods
Cross Department Collaboration
- Support key school initiatives including back-to-school and graduation retail needs
Professional Responsibilities
- Train and support staff and volunteers as needed
- Work effectively with faculty, staff, students, parents, and external partners
- Maintain high standards of professionalism, customer service, and accountability
- Support school mission and participate in community events as appropriate
Requirements (Education, Experience, Required/Preferred Skills)
- Any combination equivalent to: Bachelor’s degree in business, accounting, marketing or related field and three years managerial experience in retail environment
- Basic knowledge of budgeting and best practices of business management
- Knowledge of merchandising, planning, stock, and inventory control management
- Knowledge of internet retail sales (Preferred)
- Strong background in social media marketing (Preferred)
- Display and promotion experience
- Knowledge of financial record-keeping management (Preferred)
Work Conditions
- Lifting boxes up to 50 lbs
- Bending and stretching to stock merchandise
- Standing for extended periods of time
