SUMMARY: This position is responsible for working collaboratively with the dental team to make quality patient care a priority; greeting and preparing dental patients for care, assist dentists in a positive manner while administering care, and maintaining instruments and supplies; performing basic and moderately complex dental procedures; interacting with patients to provide information about products and services; handling and resolving patient concerns with enthusiasm and empathy.
DUTIES AND RESPONSIBILITIES:
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Greets and prepares patients for treatment in a timely, delightful, enthusiastic, and professional way.
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Assists the dentist chairside in four-handed dentistry practice.
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Sterilizes and prepares instruments.
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Prepares proper tray setups prior to dental procedures.
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Disinfects and prepares treatment room.
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Takes high quality impression; pours and trims model.
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Makes temporary crowns.
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Exposes, develops, and mounts quality x-rays.
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Update’s patient charts and thoroughly documents as needed.
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Schedule’s patient appointments in an efficient manner to maximizes provider’s schedule.
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Assists patient with any follow-up regarding treatment, treatment planning, estimates, and payment.
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Answer’s treatment questions posed by patients.
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Handles patient concerns in a friendly, professional way.
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Ensures patient comfort.
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Reviews schedules for accuracy and productivity.
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Confirms patient appointments.
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Prepares and documents referral information.
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Documents and maintains files and financial records; observes absolute confidentiality.
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Adheres to OSHA guidelines.
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Performs equipment maintenance.
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Maintains inventory and orders clinical supplies.
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Maintains neat and clean clinical area.
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Adheres to HIPAA privacy policy.
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Follows all Standard Operating Procedures.
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Performs other related duties as assigned by management.
QUALIFICATIONS:
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High school diploma
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Certificates, licenses, and registrations required:
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CPR Certification.
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OSHA Certification.
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Dental Assisting National Board Certification.
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Computer skills required: Basic Computer Skills
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Other skills required:
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1+ years’ experience as a Dental Assistant.
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Exceptional customer service skills.
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Excellent oral and written communication/documentation skills.
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Good hand/eye coordination.
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Manual dexterity and precision.
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Willingness to advance skills through continuing education opportunities.
