Now Hiring: Visitor Control/Service Order – HELSTF
Location: HELSTF
Pay Rate: $18.85/hour
Schedule: Monday–Thursday, 6:30 AM – 4:00 PM
Every other Friday: 6:30 AM – 3:00 PM (off alternating Fridays)
Status: Open Until Filled
Join our team as a Visitor Control Specialist at HELSTF, where you’ll play a key role in maintaining site security while delivering excellent customer service. This position is ideal for someone who is detail-oriented, professional, and thrives in a structured, high-responsibility environment.
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Control and monitor site access while ensuring a welcoming experience for all visitors
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Issue and track temporary visitor badges
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Maintain and update the site access database with accuracy
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Interpret range schedules to manage safe ingress and egress
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Respond to alarms and support site safety protocols
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Coordinate service requests and dispatch work orders to appropriate teams
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Communicate effectively with supervisors, team members, and visitors
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Assist with overlapping site operations and special assignments
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High School diploma or GED (required)
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2+ years of experience monitoring access to a secured site (preferred)
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Strong written and verbal communication skills in English
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Ability to multitask, stay organized, and maintain attention to detail
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Professional demeanor and commitment to teamwork
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Valid driver’s license
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Must pass a background check and driver’s license record check
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Ability to obtain and maintain NCICS Clearance (for federal positions)
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Commitment to confidentiality and adherence to all company and OSHA safety policies
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Stable, structured work schedule with long weekends every other week
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Opportunity to work in a secure, mission-driven environment
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Supportive team and ongoing professional development
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Inclusive workplace that values diversity and equal opportunity
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Participate in staff development and training opportunities
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Represent Tresco professionally within the community
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Perform additional duties as assigned
- Individuals with disabilities are encouraged to apply.
Tresco is an EEO/AA employer and welcomes all qualified applicants regardless of race, color, religion, sex, national origin, disability status, or protected veteran status.
