ROLES AND RESPONSIBILITIES
· Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers.
· Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
· Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
· Maintain good working order of company vehicle including refueling as necessary, get oil change, and report any mechanical issues. Vehicles should be washed on a regular basis.
· Maintain proper stock, parts, tools, and safety equipment in the vehicle.
· Understand company pricing and generate appropriate customer invoice at job site. Obtain customer signature at completion of job. Obtain correct customer information including email address.
· Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
· Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
· Participate in company provided training opportunities on latest industry technologies.
· Identify and report potential opportunities for additional business (newer system, service contracts, and additional services).
SKILLS AND QUALIFICATIONS
· Five (5) to seven (7) years’ experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.
· Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
· Excellent customer service skills with desire to exceed customer expectations.
· Ability to work independently in a timely manner, making sure job is done correctly the first time.
· Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces
· Valid social security card, driver’s license and clean driving record
· Must be able to pass drug screening as require by Company
EDUCATION REQUIREMENTS
· High School Diploma
· 2+ years’ experience in similar industry preferred but not necessary
· Technical degree or certification preferred
· Accustom to using mobile tools and applications
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) 6% Match
- 401(k) matching
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Remote
