General Manager
The General Manager is responsible for executing all aspects of restaurant operations. The
responsibilities include, but are not limited to:
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Developing, training, and supervising a management team that includes assistant managers and swing managers.
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Demonstrating and reinforcing the leadership behaviors and basic people standards necessary to gain commitment from the management team and crew.
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Ensuring the restaurant has effective programs for:
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Safety and Security
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Food safety
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Training
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Restaurant Maintenance
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Recruiting, staffing and training
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Measuring external customer satisfaction and executing plans to increase brand loyalty and build sales.
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Build and maintain a local store marketing plan to reinforce ties with the community and enhance customer relations.
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Projecting and controlling accurate profit and loss line items.
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Ensures that the restaurant has effective communication practices in place
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Daily communication
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Regular meetings for management and crew
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Performance Reviews for all employees
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Administering all in-restaurant records and procedures including benefits, payroll, inventories, and employee personnel files.
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Ensuring that a respectful workplace exists in the restaurant.
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Sets the example in the areas of professional appearance, attitude and dependability.
Revised November 25, 2014
Brand: McDonald's
Address: Countryside Shopping Cntr Mount Pleasant, PA - 15666
Property Description: 6311 - Mt Pleasant
Property Number: 6311
