Summary
This position is responsible for processing vehicle titles using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying company policies.
Schedule - Full-Time, 4-10's or Mon-Fri available
Pay - $23.00-27.00 an hour DOE
What We Offer
- Competitive compensation plans
- Medical, Dental & Vision after 30 days of employment
- 401(k) + Company Match Plan after 90 days of employment
- AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount
- Paid time off after 90 days of employment
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Discount Program
- Discounts on products and services
To see full pay and benefits details, visit this link or copy/paste the web address below into your browser.
https://lp.constantcontactpages.com/cu/wFTEKCP/AcuraTitleClerk
Responsibilities
- Accurately process incoming titles daily from trade-ins or dealerships, match the checks daily to the title and invoice.
- Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.
- Open and accurately record incoming titles daily according to established procedures.
- Troubleshoot and problem solve issues relating to titles; odometer discrepancies, power of attorney, etc.
- Match sold titles with invoices.
- Responsible for recording floor plans
- Processes off-street and wholesale purchases for the Used Car department.
- Maintain a high level of confidentiality.
- Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.
- Contribute to effective operations by providing support where and when needed.
- Perform other duties as assigned or requested to assure optimum service levels
Qualifications
- Proficient in Microsoft Office (Word, Excel, and Outlook)
- 10-key and the ability to operate other office equipment
- Two to four years of previous dealership experience as a Title Clerk required
- Ability to follow directions from several managers
- Positive attitude and ability to work well with a team
- Pre-employment background check, reference check & drug screen is required
Company is a proud equal opportunities employer; we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a drug free workplace; all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Company also participates in fair chance hiring practices; candidates with a criminal history will undergo an individualized assessment post-offer.
