An acclaimed, chef-driven restaurant is seeking an experienced and passionate Assistant General Manager to join our leadership team. This role plays a critical leadership role in the daily operations of a high-volume, upscale dining operation.
The Assistant General Manager partners closely with the General Manager to drive financial performance, develop a strong service culture, build lasting guest relationships, and deliver exceptional dining experiences. The ideal candidate is a hands-on hospitality leader with a passion for food and beverage, strong operational discipline, and the ability to lead in a fast-paced, high-expectation environment.
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Support the General Manager in overseeing all front-of-house operations to ensure consistent execution of service standards and hospitality excellence.
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Actively manage the floor during service, engaging with guests, resolving concerns in real time, and creating memorable dining experiences.
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Build relationships with regular guests and contribute to a culture of hospitality and guest recognition.
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Ensure seamless communication and coordination between front-of-house and back-of-house teams.
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Uphold cleanliness, safety, maintenance, and operational standards throughout the restaurant.
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Lead guest recovery efforts and ensure concerns are resolved promptly and professionally.
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Assist in managing a high-volume operation with accountability for revenue growth, cost controls, and profitability.
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Monitor labor costs through effective scheduling, forecasting, and productivity management.
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Support inventory controls, purchasing procedures, and cash-handling policies.
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Analyze sales reports, labor reports, and key performance indicators to identify trends and improvement opportunities.
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Support the General Manager in achieving financial goals and operational benchmarks.
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Lead, coach, and mentor managers, supervisors, and hourly team members to build a high-performing hospitality culture.
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Support hiring, onboarding, training, and ongoing development of front-of-house leadership and service staff.
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Foster a professional, inclusive, and accountability-driven work environment.
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Conduct performance discussions and provide ongoing coaching and feedback.
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Lead by example through visibility, professionalism, and a strong floor presence.
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Support the execution and growth of the restaurant's beverage program, including wine, spirits, beer, and cocktail offerings.
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Maintain strong food and beverage knowledge and serve as a resource for the team.
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Assist with beverage training, service standards, and guest recommendations.
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Partner with culinary and beverage leadership to elevate the overall guest experience.
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Ensure compliance with all company policies, health department regulations, labor laws, and alcohol service requirements.
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Maintain accurate documentation related to scheduling, payroll, employee relations, and operational reporting.
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Execute and reinforce service standards, SOPs, and training programs.
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Support consistency and operational excellence across all shifts.
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Minimum 3–5 years of management experience in an upscale, chef-driven, or high-volume restaurant environment.
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Proven experience supporting operations generating $5M+ in annual revenue.
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Strong beverage knowledge, including wine, spirits, cocktails, and beer programs.
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Level One Sommelier certification preferred.
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Strong understanding of upscale dining service standards and guest expectations.
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Demonstrated ability to lead large teams in a fast-paced, hospitality-focused environment.
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Solid financial acumen, including labor management, inventory controls, forecasting, and P&L fundamentals.
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Excellent communication, leadership, guest recovery, and conflict-resolution skills.
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Hands-on leadership style with strong floor presence.
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Passion for hospitality, food, wine, and guest engagement.
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High emotional intelligence and guest-focused mindset.
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Ability to balance operational execution with strategic thinking.
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Flexible schedule with availability for nights, weekends, and holidays.
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Proficiency with POS systems, scheduling software, and financial reporting tools.
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Competitive salary commensurate with experience
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Medical, dental, and vision benefits
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Paid time off
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Dining privileges and discounts
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Career growth opportunities within a growing hospitality organization
If you are a hospitality professional who thrives in a high-volume, guest-focused environment and is passionate about building great teams, delivering exceptional experiences, and developing your leadership career, we would love to speak with you.
