We are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support operations in Las Vegas, manage technical staff, and oversee key infrastructure and technology projects. This role requires strong senior-level technical skills across Microsoft 365, Azure, Intune, cloud and on-premises systems, networking, storage, cyber security and virtualization.
Responsibilities
- Manage and support IT staff, vendors, projects, and daily technology operations.
- Maintain a high level of customer service with clients.
- Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid cloud environments.
- Support on-premises infrastructure including Active Directory, Group Policy, Windows Server, DNS, DHCP, and related systems.
- Manage networking infrastructure including firewalls, switches, VLANs, VPNs, and wireless environments.
- Support SAN storage, backup systems, disaster recovery, and virtualization platforms such as VMware or Hyper-V.
- Lead IT projects including upgrades, migrations, security improvements, and infrastructure initiatives.
- Ensure systems are secure, reliable, documented, monitored, and aligned with best practices.
- Provide advanced troubleshooting and escalation support for complex technical issues.
Qualifications
- 5+ years of progressive IT experience, including senior-level infrastructure, systems, cloud, and networking responsibilities.
- 2+ years of IT leadership, supervisory, or management experience.
- MUST be a USA Citizen.
- Strong experience with Microsoft 365, Azure, Intune, Active Directory, and Windows Server.
- Solid knowledge of cyber security, networking, firewalls, switching, VPNs, SAN storage, backups, and virtualization.
- Experience managing people, projects, vendors, priorities, and timelines.
- Strong communication, troubleshooting, documentation, and organizational skills.
- Relevant certifications such as Microsoft, VMware, Cisco, CompTIA, or equivalent experience preferred.
Compensation
Salary range: $80,000–$100,000 USD per year, depending on experience and qualifications.
Flexible work from home options available.
