Full-Time | Bonus Eligible | Full Benefits | Growth Opportunity
We are seeking a high-impact Retail Department Manager to lead operations in a high-volume, multi-category retail environment.
This is not a traditional retail role — you will oversee a diverse product mix including apparel, licensed merchandise, premium brands, and specialty retail. Success in this role requires strong merchandising instincts, inventory control, and team leadership.
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Competitive salary (based on experience)
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Quarterly performance bonus
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Company-paid medical insurance (multiple options)
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401(k) with 5% company match
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Dental & Vision coverage
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Company-paid Life Insurance
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Short-Term & Long-Term Disability
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AD&D coverage
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PTO, HSA, FSA
You will oversee a dynamic retail environment that includes:
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Toys & impulse merchandise
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Wally’s branded gear (apparel, mugs, accessories)
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Pet products
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Licensed professional & collegiate sports merchandise
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Premium brands including Oakley, Ray-Ban, and RovR
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Men’s & Women’s apparel
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Books & specialty retail items
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Lead, coach, and develop Retail Leads and team members
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Drive accountability and performance through consistent coaching
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Manage scheduling, labor planning, and staffing needs
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Build a culture of ownership, professionalism, and execution
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Execute category-specific merchandising strategies across apparel, accessories, licensed merchandise, and premium retail products
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Maintain a high-impact, sales-driven retail floor
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Ensure product placement, presentation, and in-stock conditions meet standards
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Oversee receiving, stocking, and backstock organization
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Monitor inventory accuracy and investigate discrepancies
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Execute cycle counts and monthly audits
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Ensure proper control of high-value merchandise (premium eyewear, specialty items)
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Partner with Loss Prevention to minimize shrink
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Model and enforce exceptional hospitality standards
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Resolve escalated guest concerns with urgency and professionalism
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Manage labor, sales, and inventory metrics
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Support budgeting and cost control initiatives
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Strong merchandising standards across all categories
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Accurate inventory and minimized shrink
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Engaged, accountable team performance
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Consistent achievement of labor and financial goals
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Positive guest experiences
Open availability required, including evenings, weekends, and holidays.
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2+ years of retail leadership experience required
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Multi-category or high-volume retail experience preferred
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Strong merchandising and inventory management skills
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Proven ability to lead and develop teams
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Standing/walking for extended periods
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Lift up to 25 lbs regularly, 50 lbs occasionally
DAY SHIFT SCHEDULE
6 AM - 2 PM
