Company Description
At SQUAREdomain, our mission's to help our clients achieve & maintain their competitive business advantage by finding, attracting & nurturing the very best consultants for their leadership teams.
We're dedicated to help ideal candidates achieve their objectives & make it our business to connect them to right assignments, provide valuable feedback during interview process & ensure that their personal brand's protected!
Job Description
Company Overview:
We have partnered with a top-notch client that is looking for Head of Inside Sales who will be responsible for a worldwide low touch sales program with revenue goals per geographical territory.
As Head of Inside Sales, you will be responsible to architect, design, implement and continuously refine a touch-less sales program that helps on-board new customers with the least amount of friction.
Key Responsibilities:
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Own and develop a highly automated, time and resource optimized, frictionless program for users to onboard their production ready apps to Marketplace
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Own and develop a touch-less program for acquiring and on-boarding telco partners
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Enable Marketplace telco partners to acquire faster low touch opportunities in their existing business customer base
Other Responsibilities:
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Identify and refine ICP (ideal customer profile) for touch-less sales.
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Introduce scientific, measurable, repeatable process for quickly identifying and removing funnel blockage points.
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Work closely with marketing to maximize top of the funnel leads and MQL to SQL conversion rates.
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Work closely with business development to identify the best path to CPaaS market penetration.
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Feed to field sales team customers ready for expansion into six figure ACV.
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Work closely with Customer Success team to ensure smooth account on-boarding , successful conversion and expansion.
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Work with Product Management to identify new features with high demand gen value for Open Source and Commercial code repositories. Respectively help de-prioritize nice to have features with low conversion value.
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Minimize Proof of Concept cycles.
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Optimize touch-less sales program for initial entry points of up to $499/mo credit card purchases.
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Maintain LTV 3 x CAC for touch-less sales program accounts.
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Hands on management of Hubspot and SFDC reports.
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Leverage all applicable technology for customer engagement, acquisition and analytics – Omni-channel user interaction, real time chat/voice/video, web & email communication, intelligent bot aided customer interaction.
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Forecast 3-6-9-12 months ahead and measure progress vs goals.
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Produce weekly summary of pipeline metrics to executive team: MQL, SQL, Wins, conversion rates.
Requirements:
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The ideal candidate is a high impact professional wanting to drive disruptive technology to a huge market potential.
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Experience building revenue carrying, touch-less sales programs for successful SaaS businesses.
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Phenomenal soft skills at executive level.
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3+ years track record of Consistent Overachievement.
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Self-Motivated, Looking for Continuous Improvement Environment and Hands-On Attitude
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Willingness to Travel one week a month.
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Fluent in English in Spoken and Written and at least one non-English language.
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Successful track record in multi-cultural environment.
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Experience working in 24×7 environment with teams distributed worldwide.
Additional Information
Behavioral Traits for Success:
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Collaborative approach.
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High standard of quality for work performed.
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Tenacity, adaptability, and stress tolerance.
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Natural tendency to take proactive steps to achieve objectives.
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Emotional Intelligence
To schedule IMMEDIATE interview for this role, and other related roles, please send across your updated resume to deepa [at] squaredomain [dot] com, and we shall revert immediately.
