Patient Care Coordinator
Overview:
We are seeking a dedicated Patient Care Coordinator to join our dental team. In this role, you will be the first point of contact for our patients and families, ensuring a positive experience from the first phone call through checkout while supporting patient care, scheduling, and insurance coordination.
Duties:
- Greet and assist patients in a friendly and professional manner
- Answer phone calls, schedule appointments, and respond to patient inquiries
- Verify insurance benefits and maintain accurate patient insurance information
- Calculate patient portions, collect co-pays and balances, and post payments accurately
- Maintain patient records, medical histories, and digital paperwork
- Coordinate with clinical staff to ensure efficient patient flow
- Provide patients with information regarding appointments, procedures, and treatment plans
- Collaborate with dental providers to deliver high-quality patient care
Qualifications:
- Previous experience in a dental or medical office required
- Knowledge of dental terminology and procedures required
- Experience with dental insurance verification, billing, and eligibility systems preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
Benefits:
- Competitive salary based on experience
- Paid time off
- Paid Holidays
Ability to Commute:
- Virginia Beach, VA (Required)
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Education:
- High school or equivalent (Required)
Language:
Work Location: In person
