Job Overview
We are seeking a dynamic and energetic Club Staff member to join our vibrant team! In this role, you will be the friendly face and efficient organizer at our club’s front desk, ensuring a welcoming environment for members and visitors alike. Your enthusiasm and organizational skills will help create a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your customer service, administrative, and office management skills while contributing to a lively community space. If you thrive in fast-paced environments and enjoy engaging with people, this is the perfect role for you!
Responsibilities
- Greet members and visitors warmly, providing excellent customer service at all times
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage front desk operations including check-ins, reservations, and member inquiries
- Handle clerical tasks such as data entry, filing, proofreading, and document preparation using Microsoft Office and Google Workspace tools
- Maintain accurate records of memberships, bookings, and club activities through organized filing systems
- Assist with calendar management and scheduling of events or classes within the club
- Support office management duties including bookkeeping with QuickBooks and basic bookkeeping tasks
- Ensure the club environment is organized, clean, and welcoming by managing supplies and office equipment
Skills
- Bilingual abilities are highly desirable to serve a diverse community effectively
- Proven office management experience with strong organizational skills
- Proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and general computer literacy
- Excellent phone etiquette with experience answering multi-line phone systems and providing customer support
- Strong clerical skills including data entry, filing, proofreading, and typing accuracy
- Experience with front desk operations, customer service, and client communication
- Familiarity with QuickBooks or similar bookkeeping software is a plus
- Ability to manage time efficiently while handling multiple tasks in a fast-paced environment
- Personal assistant or administrative experience that includes calendar management and organization skills
Join us to be part of a lively team dedicated to creating an engaging environment where members feel valued! This role offers valuable experience in office management, customer service, and administrative support—all within a supportive community setting.
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person