A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.
Since 2011, Baylor has been named as one of the nation’s “Great Colleges to Work For”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.
What We Are Looking For
Baylor University is seeking a School Programs Coordinator position within the Visitor Services, Exhibits and Marketing team at the Mayborn Museum. This role is the primary contact for school groups visiting the museum and plays a key role in organizing, communicating, educating, and executing group visits. The School Programs Coordinator ensures an engaging and seamless group experience.
A Bachelor's degree and one year of relevant work experience are required. A Bachelor’s degree and three years of relevant experience are preferred.
All applicants must be currently authorized to work in the United States on a full-time basis.
What You Will Do
Respond to inquiries and coordinate bookings for school groups, providing exceptional service and timely follow-up
Maintain accurate records of group revenue, deposits, and outstanding balances
Prepare welcome packets and other materials to ensure a smooth group experience
Work with greeting team to coordinate logistics for each days groups & communicate with relevant staff
Work with volunteers to assist in group greeting & experience
Welcome and guide school groups upon arrival, support lunchtime logistics, and manage departure transitions
Develop and maintain group policies and procedures
Develop roster of program offerings, with the support of Museum Engagement Team Staff, to enhance school group visits to the Mayborn
Facilitate occasional programming for school groups, and coordinate with MET to determine additional facilitation responsibilities
Clearly communicate new program offerings to previously booked groups, and oversee any booking changes
Manage all logistics of programming within the group visit, including managing schedules, communicating with teachers, communicating with MET facilitators, and reserving spaces
Plan special events for school groups, like Homeschool Day
Maintain group visit guide & TEKS alignments, with regular updates about Traveling Exhibits, exhibit closures, and other Museum changes
Maintain deep knowledge on Texas State Standards and how the Mayborn can best support learning
Create & foster relationships with area educators and other partners like Waco STEAM Center and Region 12 to promote Mayborn Museum Field Trips and seek to know how to best serve our community educators
Serve as back up team lead for Spark Team, provide coverage on the floor an in Design Den when needed
Support planning & facilitation for MET & Museum-wide programs as needed
Perform all other duties as assigned to support Baylor’s mission
Ability to comply with university policies
Maintain regular and punctual attendance
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
Explore & Engage
Learn more about Baylor and our strategic vision, Baylor in Deeds . Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.
