Job Summary
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors in a busy healthcare environment. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a comprehensive understanding of medical administrative procedures. As a Medical Receptionist, you will manage patient interactions, coordinate appointments, handle medical records, and support clinical staff to ensure smooth daily operations. Your role is vital in delivering exceptional patient service while maintaining strict adherence to confidentiality and healthcare regulations.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression and providing excellent customer service.
- Schedule appointments efficiently using Electronic Medical Record (EMR) systems such as Athenahealth.
- Verify patient insurance information, process payments, and handle billing procedures with accuracy and attention to detail.
- Manage medical records and documentation review in compliance with HIPAA and clinical confidentiality policies.
- Answer phone calls promptly using proper phone etiquette; address patient inquiries or direct calls to appropriate staff members.
- Maintain organized front desk operations, including filing, data entry, and updating electronic health records (EHR systems).
- Support clinical staff with administrative tasks such as preparing care plans, reviewing documentation, and managing health information management processes.
Skills
- Demonstrated experience in medical office and clerical support within healthcare settings.
- Exceptional patient service skills combined with effective phone communication and office etiquette.
- Ability to handle sensitive information with discretion while adhering to HIPAA regulations.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively.
- Join our team to provide outstanding administrative support that enhances patient experiences while ensuring operational efficiency within our healthcare facility!
Pay: From $19.00 per hour
Work Location: In person
