Jiang Yi Sheng Ginger Head Spa in Novi is hiring a bilingual Chinese / English Front Desk Assistant.
Location:
26109 Novi Rd, Novi, MI 48375
We are a new head spa business focusing on scalp care, shampoo, relaxation, and head spa services. We are looking for a friendly, responsible, and detail-oriented front desk assistant to help with customer service and daily store operations.
Responsibilities:
- Greet customers and assist with check-in and checkout
- Answer phone calls and reply to text messages
- Help customers book, reschedule, and confirm appointments
- Explain services, prices, promotions, and membership options
- Register customers in the system
- Assist with payment, membership redemption, and basic front desk records
- Keep the front desk area clean and organized
- Communicate with technicians and help keep the daily schedule running smoothly
- Help with customer follow-up and review reminders
Requirements:
- Comfortable speaking English with customers
- Chinese / Mandarin speaking preferred
- Friendly, patient, and responsible
- Able to use a phone, tablet, and computer
- Customer service, front desk, salon, spa, restaurant, or retail experience preferred
- Weekend availability preferred
- Reliable transportation required
- Must be legally authorized to work in the United States
This position is a good fit for someone who is organized, enjoys customer service, and can help a new spa business grow.
Pay: From $3,800.00 per month
Work Location: In person
