Telecommunicator
WAYNE COUNTY JOB DESCRIPTION for
911- OES DEPARTMENT
GENERAL WORK FUNCTIONS
Under close supervision, performs specialized radio and communications work for the Emergency Services Department, serving as telecommunicator on an assigned shift. Work involves receiving emergency and non-emergency incoming calls, dispatching appropriate personnel (Fire, EMS, Sheriff’s Office, Municipal Police Departments, Highway Patrol, First Responders, and/or Forestry Service), and operating a computer terminal connected to the Division of Criminal Information (DCI), National Crime Information Center (NCIC), the National Weather Service, and a variety of local, regional and/or state emergency response databases. Employee is responsible for dispatching units or representatives from a variety of County departments and agencies. Reports to the Communications Supervisor.
MINIMUM TRAINING AND EXPERIENCE
\*Graduation from high school and some related experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
\*\*Basic Telecommunicator Certification within 6 months of employment.
\*\*Division of Criminal Information (DCI) Certification within 1 year of employment.
\*\*Emergency Medical Dispatch (EMD) within 1 year of employment.
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Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Retirement plan
- Vision insurance
Work Location: In person