Departmental Objective
In support of Christopher Newport University’s mission, the mission of CNU Dining Services is to provide CNU students with the highest quality in food and dining experiences. In doing so, we are committed to providing fast and customer-friendly services and to provide clean and positive atmospheres throughout the Dining Services operations. Other important components of our mission are to create and cultivate an inclusive environment that helps support places on campus, beyond the classrooms, where intellectual inquiry may occur, and in which social and civic values are fostered. The mission further extends to providing for meaningful, pleasant, and memorable dining experiences, including special theme meals/dining events, in support of inclusivity and other civic values of CNU, and that add to the quality of the cultural life of the CNU community and the Commonwealth, as welcoming gathering places for students, faculty, staff, and guests. In addition, Dining Services aspires to provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, staff, guests, and visitors of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.
Purpose of the Position
The primary purpose of this position is to provide high-level supervision and operational oversight for dining locations, transitioning based on the university’s academic calendar. During the academic year, the incumbent is responsible for monitoring and managing retail dining locations (such as the Discovery Café), ensuring exceptional customer service and efficient transaction handling. During the summer months, the focus shifts to supporting residential dining operations, overseeing meal service, sanitation, and staff coordination to meet the needs of summer conferences and campus residents.
Knowledge, Skills, and Abilities Related to Position
- Ability to communicate in writing or verbally to both supervisors and subordinates
- Basic math skills
- Good organizational skills
- Ability to monitor multiple tasks concurrently
- Must be able to work days, evenings and weekends on a rotating schedule
Education, Experience, Licensure, Certification Required
Education:
- High school diploma or equivalent education/experience that equates to a high school diploma
Experience:
- Previous retail experience
- Previous cash handling experience
Additional Consideration(s)
Education:
Experience:
- Previous experience as host/hostess of a restaurant or dining room
- Supervisory experience
- Previous experience in preparing dining areas for meal service
- Previous experience at a college/university
Salary Information
Starting at $34,277 to $42,268 Commensurate with Education and Experience
CNU Information
This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/.
