A premier hospitality management company is seeking an experienced, dynamic, and results-driven Assistant General Manager to lead operations at a top-performing, globally recognized select-service hotel brand.
Key Responsibilities
- Oversee day-to-day operations of all departments, including Front Office, Housekeeping, and Food & Beverage, ensuring strict adherence to brand standards.
- Drive guest satisfaction scores by proactively addressing guest feedback, mentoring staff on service delivery, and maintaining a high-visibility presence on the floor.
- Assist the General Manager in financial management, including budgeting, forecasting, labor cost controls, and inventory management.
- Recruit, train, schedule, and motivate a diverse team of hospitality professionals, fostering a positive and collaborative work environment.
- Ensure full compliance with all safety, security, and brand-specific quality assurance audits.
- Manage vendor relationships and coordinate with engineering to maintain the physical asset to the highest standards.
Qualifications and Skills
- Minimum of 2–3 years of hotel management experience, preferably as an Assistant General Manager, Operations Manager, or Front Office Manager in a select-service environment.
- Prior experience within major brand systems is highly preferred (experience with systems and brand standards is a significant advantage).
- Proven track record of improving guest satisfaction scores (GSS) and managing labor costs.
- Strong leadership abilities with a hands-on approach to training and staff development.
- Excellent communication, problem-solving, and organizational skills.
- Flexibility to work a varied schedule, including evenings, weekends, and holidays as business demands.
Benefits and Compensation
- Competitive base salary commensurate with experience
- Performance-based bonus incentives
- Comprehensive health, dental, and vision insurance
- Paid time off and holiday pay
- Excellent career growth opportunities within a growing management portfolio
- Worldwide hotel discounts
Job Type: Full-time
Pay: Up to $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Application Question(s):
- How many years of customer service experience do you have?
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 2 years (Required)
Ability to Relocate:
- Omaha, NE 68116: Relocate before starting work (Required)
Work Location: In person
