JOB Reports to the Director of One Stop Enrollment & Recruitment. Serves as initial intake associate responsible for providing students and inquiries with appropriate information to successful enrollment into college programs.
EXAMPLE OF DUTIES
- Process admission applications and all student documents including high school transcripts, college transcripts, and chargeback requests
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Serves potential and current students with the enrollment process by providing text messaging, email, and phone support
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Supports operations utilizing various online solutions such as customer relations management (CRM) and enterprise resource planning (ERP) systems
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Provides student support for online accounts (i.e. Self Service, Buccaneer Email, Blackboard, etc)
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Assists students in scheduling virtual academic advising appointments if requested.
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Ensure that placement scores, SAT/ACT or multiple measure scores are submitted and recorded
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Responds to requests and refers students to institutional resources
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Provides support in scanning and linking of all incoming student records
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Assists with arrangements for outreaching and Recruitment to attend internal/external events
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Assists with the preparation, setup, and coordination of events
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Performs general office duties
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Provides support as needed with logging unofficial transcript
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Performs related duties as assigned.
SUPPLEMENTAL INFORMATION
Terms of Employment:
This position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location. This is a part time position requiring up to 26 hours per week.
