NEED SOMEONE TO START IMMEDIATELY WORK FOR 12-16 WEEKS
COULD POTENTIALLY BE A PERMANENT POSITION
We are looking for someone with an exceptional attitude and great organizational skills. We need someone that will go above and beyond with exceptional work ethic.
- Essential Job Functions:
- Answers phones in a professional manner, directs calls, makes appointments and assists with billing inquiries.
- Provides callers and patients with information such as company addresses, directions to the company locations, fax number website and other related information.
- Obtains basic demographic information of patient and enters data into accurately into the EMR, verifies insurance information or informs patient, asks about chief complaint.
- Explains to patient payment options; reminds patient that payment is due at the time of service. Collection of balances and/or copays on patient accounts at the time of service.
- Reminds patient of appointment date, time, clinic location and provider name.
- Protects patients' rights by maintaining confidentiality of personal and financial information; complies with HIPAA privacy and security protocols; Protects patients' rights by maintaining confidentiality of personal and financial information.
- accurately enters procedures, insurance payments and patient payments into the computer system balancing at the end of the day.
Experience
- 1 or more years customer service experience required; previous medical office experience preferred but not required.
- Ability to efficiently assist patients while maintaining excellent telephone etiquette.
- Effective communication skills with individuals at all levels of the organization.
- Computer literate.
- Ability to work efficiently as a part of a team as well as independently.
- Ability to work well under pressure and meet set deadlines.
- Attention to detail and strong organization skills, time management and prioritizing skills.
- Strong customer service skills
- Ability to handle a high volume of calls while maintaining professional telephone etiquette and a courteous demeanor
Job Types: Full-time, Temporary
Pay: $17.50 - $18.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
