Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Main responsibilities:
- Lead and champion customer service programs to meet or exceed store and division goals while fostering a culture of exceptional service.
- Oversee total store operations in the absence of the Store Director, directing employees and department managers as needed.
- Plan, organize, and manage daily operations of the Grocery Department, including dairy, frozen, liquor/beer, and merchandising activities.
- Monitor product quality, inventory levels, pricing accuracy, and compliance with sanitation, safety, and company standards.
- Supervise receiving, stocking, pricing, and merchandising of products, ensuring proper inventory management and shrink control.
- Hire, train, schedule, coach, and evaluate department employees while supporting development and succession planning.
- Analyze sales, labor, and financial performance, including profit and loss statements, to drive business results and achieve targets.
- Resolve customer and employee concerns, maintain strong vendor relationships, and ensure effective communication across teams.
- Ensure compliance with company policies, safety regulations, and employment practices, reporting and addressing issues as needed.
We are looking for candidates who possess the following:
- Soft skills :
- Strong customer service orientation and commitment to delivering an exceptional customer experience
- Effective communication (verbal and written) and interpersonal skills
- Leadership and team-building abilities with a focus on employee engagement and morale
- Problem-solving and decision-making skills
- Ability to remain composed and professional in fast-paced environments
- Conflict resolution and customer complaint handling skills
- Collaboration and relationship-building across teams and with vendors
- Competencies :
- Retail operations management
- Financial and business acumen (sales, labor, and P&L management)
- Inventory control and merchandising execution
- Talent management, coaching, and performance management
- Compliance with company policies, safety standards, and employment laws
- Strategic planning and execution of department initiatives
- Knowledge :
- Knowledge of grocery retail operations and department functions
- Understanding of profit and loss statements and financial reporting
- Familiarity with merchandising, pricing, and promotional strategies
- Knowledge of company policies, procedures, and regulatory requirements (state and federal)
- Basic math, accounting, and computer system knowledge
- Abilities :
- Ability to lead and manage teams effectively across multiple departments
- Ability to identify business needs and implement short- and long-term plans
- Ability to multitask and prioritize in a dynamic retail environment
- Ability to perform both managerial and occasional manual tasks
- Ability to lift up to 50 lbs. and stand/walk for extended periods
- Ability to respond to emergency situations and operational disruptions
- Educational requirements:
- High school diploma or equivalent required
- Relevant retail management experience strongly preferred
- Travel requirements: Occasional travel, including overnight travel, may be required
- Other requirements:
- Flexibility to work varied schedules, including nights, weekends, and holidays
- Regular attendance required
- Ability to work in varying temperature conditions (e.g., freezers, coolers, and heated areas)
- Must comply with company grooming, dress code, and safety standards
- Ability to maintain confidentiality of employee and company information
We also provide a variety of benefits including:
- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
