About Twin City Hardware
Twin City Hardware Company (TCH) is a market leader in the distribution of construction materials. We are a medium-size, family-owned business whose goal is to provide our customers with an excellent customer experience.
Job Overview
TCH is currently looking for a Mechanical Service Technician level 2 to join our Service Team; this department performs installs and replacements for our customers in the San Antonio, TX area. Our customers have come to expect flawless service from TCH.
Essential Job Functions
- Review assigned work orders and pick up needed parts from TCH warehouse
- Work independently on moderately complex door installs and/or repairs, troubleshoot issues
- Work with Mech Techs II & Lead on complex work orders
- Coordinate and communicate with customers, Warehouse Mgr and Sales group on new or existing work orders
- Check-in and present overview of completed work with customer onsite
- Accurately fill out daily work log
- Attend internal and external training to increase product knowledge of the door and hardware industry
- Travel to customer sites driving a company vehicle
- Other duties as assigned
Skills Requirements
- Experience with technical service of advanced mechanical hardware, doors, and frames, preferred
- Understanding of keying and key schedules, preferred
- Basic welding skills
- Strong organizational skills
- Strong communication skills with all levels of the company and customers
- Advanced experience with hand tools (hammer drill, power drill, measuring tools, circular saw, etc)
- Advanced knowledge of industry terminology and nomenclature, preferred
- Motivation to continue increasing knowledge needed to perform job effectively
- Must be able to travel and stay overnight if necessary
- Experience with computer software in a Windows/ Google based environment
- Favorable results from customer’s background check
- Must have a Valid driver’s license
- Favorable results from company's background check including Motor Vehicle Record
- Favorable results from a pre-employment physical and drug screen
Working Conditions
This position involves traveling to customer job sites in all weather conditions. The majority of the work day is spent on your feet. Involves; bending, squatting, reaching overhead, push/pull, ladder climbing. Lifting up to 50lbs regularly, 50lbs + occasionally.
Benefits
We offer a full benefit package including 401(k) with match, continued training and development.
TCH is an Equal Employment Opportunity Employer.
Visit us at www.tchco.com
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have the ability to travel including overnight stays for work?
Experience:
- doors/frames/hardware: 4 years (Required)
License/Certification:
- Driver's License (Required)
Location:
- San Antonio, TX 78249 (Required)
Ability to Commute:
- San Antonio, TX 78249 (Required)
Work Location: In person
