Job Summary:
The Assistant Office Manager will establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.
Supervisory Responsibilities:
- Train new staff and orientate to their new office.
- Coordinates and oversees the day-to-day workflow of subordinate staff in the location.
- As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.
- Assist with location inventory.
- Fill in for Office Manager when out of office.
- Become proficient in each Job position listed in their practice.
Duties/Responsibilities:
- Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
- Manages daily aspects of the department and its staff to ensure projects are completed and goals and patient needs are met.
- Collaborates with location manager to plan, direct, and coordinate KPI’s, goals, operational productivity.
- Collaborate with other managers to analyze costs, benefits, and losses of company profits.
- Assist in Managing inventory, facilitating purchases as needed.
- Manages conflicts and resolves complaints about or within the practice location.
- Assist in task related audits.
- Performs other related duties as assigned.
- Assist with operational flow, IE: wait times, patient schedules, patient flow.
- Maintain open communication with providers regarding the schedules, patient issues.
- Attend monthly office manager meeting.
- Have all paperwork prepared for the following day.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Ability to work both independently and collaboratively.
- Excellent time management skills with the ability to assign and delegate tasks.
- Proficient with Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Critical thinking skills.
Education and Experience:
- Two years of related experience in the industry required.
- Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
