SUMMARY
Performs and is responsible for the implementation of the various aspects of recipient programming in our Community Support and Services Division, including developing, supervising, coordinating and monitoring the effective delivery of services necessary to make the recipient successful in their home. This person will work when necessary, which includes possible night, weekends, and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
-
Develops implements and monitors recipients’ service plans through personal contact, monthly, quarterly and annual review of current program objectives and data forms for recipients in the Supported Independent Living Division.
-
Responsible for the care and documentation of services delivered to each individual under his/her care.
-
Regularly meets with Nurses, Coordinators, Directors, and Direct Support Professionals to discuss aspects of client care, formulate goals, and address training issues or other matters that directly relate to the recipients.
-
Communicates regularly with family members and case managers, maintains positive relationships with families and case managers.
-
Gathers, organizes, writes and implements all Plans of Support in a timely manner.
-
Assists recipients with community services, which include medical appointments, transportation, recreation activities, money management, housing and 24 hour safety net.
-
Advocates and promotes each individual’s legal and human rights.
-
Attend meetings with the Human Rights Committee regarding recipients as needed.
-
Ensures total compliance with BCSS, OCDD and State/Federal Licensing regulations, which includes employee training, monthly reports, evaluations, current plans, data sheets, medical information, financial records, etc…, in a timely manner.
-
Assures that confidentiality of recipient records is maintained.
-
Filling Direct Support Professional shifts during critical staffing shortages.
- Comply with all of Lafourche Arc’s policies and procedures.
-
Perform other duties as required.
OTHER SKILLS AND ABILITIES
-
Demonstrates accountability and responsibility for own work.
-
Acquires, maintains and demonstrates current knowledge and competency.
-
Demonstrates a commitment to service excellence and quality improvement.
-
Ability to provide transportation as needed.
-
Ability to work a schedule based on operational need. (On-call, weekends, and holidays)
SUPERVISORY RESPONSIBILITIES
Manages Direct Support Professionals assigned to the Community Support and Services Division. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree from a four-year college or university in the field of Human Services, with one-year experience working with individuals who have intellectual and/or developmental disabilities. Knowledge of OCDD, Waiver and State/Federal Licensing regulations is necessary.
LANGUAGE SKILLS
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of mangers, recipients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
REASONING ABILITY
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to exercise independent judgment. Ability to assess, project and plan for recipient needs. Ability to understand principles of behavior management. Ability to interpret state/federal/agency regulations. Ability to document concisely, accurately and timely.
CERTIFICATES, LICENSES, REGISTRATIONS
CPR Certification
First Aid Certification
Knowledge of Microsoft Office (Excel and Word)
Current Louisiana Driver’s License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal office conditions. Community driving and visiting recipients in a variety of home settings. Exposure to infectious diseases, blood and bodily fluids occasionally. Noise level is moderate. Exposure to inside and outside environmental conditions. Required to work extended periods of time at a computer monitor.
I acknowledge that I have read and been given a copy of this job description. It adequately represents the tasks of a Program Supervisor. Should I have any questions relating to my responsibilities, I will speak with my direct supervisor.
