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Order Scheduling Specialist I-III

Hyster-Yale Group -
Greenville, NC

Job Details

Full-time

Benefits

Profit sharing
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Data visualization software proficiency
Reporting and dashboarding tools
Forecasting
AI-driven automation
Production scheduling
Data analysis software

Full Job Description

Job Title

Order Scheduling Specialist I-III

Job Category

Supply Chain Management

Job Description

What starts with YOU, moves the world!

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Order Scheduling Specialist I-III based at our Greenville, NC location.

What you will do:

Manage order schedules from placement through shipment, ensuring accurate timing, sequencing, and alignment with production and delivery timelines

Coordinate with manufacturing, planning, and logistics teams to balance production capacity, lead times, and shipment timing, using data insights to support decisions

Process order changes (e.g., configurations, delivery dates, billing updates, and returns) while minimizing disruption to production schedules

Monitor order status using reporting tools and dashboards, identifying and resolving issues such as delays, credit holds, or shipment misalignment

Communicate updates clearly to internal teams and external partners, providing visibility into timelines, priorities, and exceptions

Ensure orders are consolidated appropriately to support efficient full truckload or container shipments

Leverage data analysis and emerging AI tools to identify trends, risks, and opportunities within order flow and scheduling performance

Support process improvements and special projects, using data-driven insights and automation to enhance efficiency and reduce lead times

Level II Additions :

Independently manage a higher volume and complexity of orders with minimal oversight

Proactively identify risks and resolve more complex scheduling conflicts or exceptions

Partner cross-functionally to drive alignment and contribute to process improvements

Level III Additions :

Lead resolution of high-impact or complex scheduling issues across multiple orders or locations

Drive continuous improvement initiatives within order management or logistics processes

Serve as a resource to the team by supporting training, mentoring, and knowledge sharing

Provide reporting, analysis, and recommendations to support operational decisions

Who you are :

Highly organized and detail-oriented, able to manage multiple priorities with accuracy while leveraging data to maintain visibility and control

A proactive and clear communicator who keeps stakeholders aligned, effectively conveying data-driven insights and recommendations

Solution-oriented, with strong critical thinking and problem-solving skills supported by data analysis and structured decision-making

Adaptable and collaborative in a fast-paced, cross-functional environment, with the ability to incorporate new technologies and AI-enabled tools into daily work

Accountable and self-driven, with a strong sense of ownership and a focus on using data and continuous improvement practices to drive results

What you will need:

Level I:

Bachelor’s degree with 0-1 year of experience

Associate ’s degree with 5+ years of experience

7-10 years of relevant experience in lieu of a degree

Level II:

Bachelor’s degree with 1-2 years of experience

Associate’s degree with 5+ years of experience

7-10 years of relevant experience in lieu of a degree

Level III:

Bachelor’s degree with 3–5 years of experience

Associate’s degree with 5 - 7 years of experience

7 - 10 years of relevant experience in lieu of a degree

Skills, Experience & Abilities

Experience with order management or ERP systems (SAP or similar), with an understanding of how system data supports analytics and decision-making

Understanding of order scheduling, order processing, and logistics operations, including data-driven planning and forecasting approaches

Strong analytical and problem-solving skills, with the ability to leverage data analysis tools and AI-assisted insights to resolve scheduling conflicts

Proficiency in Microsoft Excel and standard business tools, with experience using advanced features (e.g., Power BI, Power Query, or similar analytics platforms) to interpret and visualize data

Ability to use data and emerging AI tools to identify trends, monitor performance, and support continuous improvement initiatives

Ability to manage and prioritize multiple deadlines and competing priorities in a fast-paced, data-driven environment

Strong written and verbal communication skills, with the ability to translate complex data insights into clear business recommendations

Experience supporting process improvements or operational efficiencies, ideally using data analysis, automation, or AI-enabled solutions

Ability to work effectively across cross-functional teams, using shared data and collaborative tools to drive alignment and informed decision-making

Who we are:

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What we offer:

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option , and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

#LI- ARD

#LI- HYBRID

Job Type

Permanent

Time Type

Full time

Work Hours

Travel Required

1-10%

Primary Location

HY US Greenville, NC (Plant)

Address

5200 Martin Luther King Jr Hwy

Zip Code

27834

Field-Based

Relocation Assistance Available

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

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