OVERVIEW: The Apartment Community Manager is responsible for ensuring the properties are well-maintained, efficiently operated, and aligned with the high standards associated with SMI Property Management.
Oversee daily on-site operations and ensure the property is maintained to company standards.
Manage rent collection and ensure timely, accurate processing.
Administer leases, prepare lease renewals/rent increases, review rent charges, analyze lease clauses, enforce tenant compliance, and fulfill landlord obligations.
Collaborate with the accounting department to maintain accurate rent rolls and accounts receivable.
Provide excellent tenant relations by addressing repair requests, maintenance needs, lease issues, and general concerns.
Enter, track, and follow up on work orders through completion in coordination with maintenance staff and vendors.
Investigate and resolve tenant disputes while maintaining a professional, solutions-focused approach.
Present a positive, professional, and customer-focused demeanor with tenants, team, clients, and the public.
Ensure vacant units are “rent ready” and oversee advertising and leasing efforts.
Conduct inspections of vacant and occupied units.
Perform all responsibilities in alignment with SMI policies, procedures, and client goals.
Coordinate and accompany City, County, or State inspections as required.
Issue notices for nonpayment, rental agreement violations, and terminations.
Enter, track, and follow up on work orders through completion.
Location: This is an in-office position. Remote work is not available.
