Front Desk Agent
La Quinta Inn & Suites by Wyndham Orlando I Drive/Convention Center
Location: 8504 Universal Blvd., Orlando, FL 32819
Pay
$16.00 per hour
Job Type
- Full-Time
- Weekends & Holidays Required
Join Our Team!
La Quinta Inn & Suites by Wyndham Orlando I Drive/Convention Center is looking for friendly, dependable, and guest-focused Front Desk Agents to join our hospitality team. If you enjoy helping people and creating memorable guest experiences, we'd love to meet you!
Responsibilities
- Welcome guests with exceptional customer service
- Check guests in and out efficiently
- Answer phone calls and make reservations
- Handle guest requests and resolve concerns professionally
- Process payments and maintain accurate records
- Balance cash drawer and complete shift reports
- Coordinate with Housekeeping and Maintenance to ensure guest satisfaction
- Maintain a clean and organized front desk area
- Follow hotel policies and brand standards
Qualifications
- Previous hotel front desk experience preferred
- Experience with hotel PMS systems is a plus
- Strong communication and customer service skills
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Reliable transportation and excellent attendance
- Must be able to work mornings, evenings, weekends, and holidays
Benefits
- Competitive hourly pay
- Opportunities for advancement
- Wyndham hotel discounts (if applicable)
- Supportive team environment
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Hotel: 2 years (Required)
Ability to Commute:
- Orlando, FL 32819 (Required)
Work Location: In person
