Room Attendant
ATTENTION APPLICANTS - We will be holding open interviews for this position M-F 10a-4p at our Best Western Plus Gilbert Mesa location. 1563 S Gilbert Rd, Mesa, AZ 85204. Please apply here first so we can have your information and be prepared for our interview.
Please feel free to come into the lobby and see the front desk staff. They will notify us on your arrival. We look forward to speaking with you and appreciate your interest in joining our team!
Hotel Management Group, LLC is seeking Room Attendants for the soon to be opened Residence Inn Gilbert San Tan By Marriott
HMG is an up-and-coming hotel management company that has already made its mark with developing and leading award-winning hotels. Our associates are the foundation of our success, and we take great pride in hiring candidates that will contribute to the “everyone is family” culture that has made our hotels successful. Come join our team where associates can learn and grow, in a fun, safe and supportive environment where your contributions are recognized and rewarded!
The hotel is owned and operated by an independent franchisee, Hotel Management Group. The franchise controls all aspects for the hotels employment policies and practices.
Job Description
As a room attendant, you will be responsible for cleaning guest rooms and responding to guest requests in a positive and efficient manner. It is our goal to provide our guests with consistent clean, comfortable, and pleasant facilities when they travel to our hotels.
· Consistently deliver the highest level of service with an emphasis on professionalism and making memorable moments for our guests.
· Learn the company and brand standards, city, county, and state guidelines and follow them.
· Maintain high standards of personal appearance and grooming which includes the proper uniform and name tag.
· Clean assigned guest rooms, including but not limited to, removing trash and soiled linens, cleaning bathrooms, dusting, making beds, vacuuming, and mopping.
· Clean and stock housekeeping cart throughout the day.
· Replenish room amenities.
· Respond to guest requests in a timely, friendly, and efficient manner.
· Be proactive in finding maintenance repairs and communicating them prior to guest arrival.
· Communicate room damage or abuse to the management team for further evaluation.
· Complete weekly, monthly, quarterly, and annual deep cleaning projects.
· Be open to cross training in other areas of the hotel such as housemen and laundry.
· Ensure all daily assignments are completed and get signed off by end of day. We work as a team!
Qualifications
· Be able to communicate in English both verbally and written.
· Must have a flexible schedule to meet hotel demand. This includes weekends and holidays. We try to make it fair to all associates by alternating weekends and holidays so that everyone enjoys time with their family.
· Must be able to stand on your feet for 8 hours a day and lift, pull, push, and move a minimum of 50 pounds. Reach to high areas and bend down to look under furniture.
· Be able to work independently and efficiently.
· Have a positive, fun, and energetic personality!
Benefits
· Competitive pay.
· 7 Working holidays that pay time and a half.
· Annual sick hours and PTO time.
· Employee discount at applicable hotels.
· Medical, Vision, Dental and Life Insurance.
· Growth potential with an up-and-coming company.
Work Location: In person
