Bilingual Spanish REQUIRED !!
SUMMARY OF THE POSITION:
The Retail Sales Associate is a sales plus commission position and the candidate is responsible for the overall guest experience by developing professional relationships with customers, providing knowledgeable solutions for our customers' wireless needs, and providing world-class customer service. This position engages in service selling and product knowledge to exceed goals and maximize profits. At Cellular and More, we provide hands-on training, advancement opportunities, and a Have Fun work environment!
DUTIES AND RESPONSIBILITIES:
- Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone
- Create an outstanding customer experience
- Communicate effectively to identify the best product or service to match the needs of the customer
- Meet and exceed monthly sales goals
- Develop and maintain business relationships with new and existing customers
- Provide marketing efforts to solicit and promote new business inside and outside of the retail store
- Perform store operation procedures including opening/closing the retail location, cashier duties, completing product inventory, and maintaining a cleanliness of the shared work area
- Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships
- Troubleshoot and diagnose wireless products through Service & Repair procedures
- Assist in other tasks and duties assigned by management
Requirements:
- High school diploma or equivalent; 2 year/associate’s degree preferred
- Previous retail sales and customer service experience
- Excellent communication and effective problem-solving skills
- Strong organizational and time management skills
- Professionalism, energetic, and positive attitude
- Availability of flexible scheduling to include days, evenings, and weekends
- Reliable transportation
- Basic math skills
- Basic computer skills
- Bilingual in English and Spanish is REQUIRED
As a Retail Sales Associate, you will receive:
- A competitive HOURLY SALARY plus monthly COMMISSIONS !!
- Additional income opportunities through CONTEST and INCENTIVES
- Excellent career development opportunities
Past Experience in the following industries a Plus:
- Hospitality
- Restaurant
- Service Industry
- Banking
- Customer Service
Job Types: Full-time, Part-time, Commission
Pay: $12.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Cell Phone Sales: 1 year (Preferred)
Language:
Work Location: In person
