Overview
Join our dynamic healthcare team as a Clinic Receptionist, where your energetic and welcoming demeanor will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth clinic operations through exceptional administrative support. Your proactive approach and attention to detail will help streamline appointment scheduling, patient check-in processes, and medical record management, all while maintaining strict adherence to confidentiality policies. This paid position offers an exciting opportunity to contribute to quality healthcare delivery in a fast-paced environment.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
- Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks
- Verify patient insurance details and assist with medical billing and collections, including Medicare and health insurance claims processing
- Manage electronic health records (EHR) with accuracy, ensuring proper documentation review and compliance with HIPAA regulations
- Handle phone communications professionally, answering inquiries, confirming appointments, and directing calls appropriately
- Maintain medical records filing systems, ensuring confidentiality and easy retrieval of patient information
- Support clinical staff by reviewing care plans, updating patient information, and assisting with administrative tasks like CPT coding and ICD coding
Requirements
- Proven experience in a medical office or clinical setting, preferably in a front desk or medical receptionist role
- Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or similar platforms
- Familiarity with medical terminology, documentation review, and medical coding including ICD-10/ICD-9/ICD coding and CPT coding
- Excellent computer skills with proficiency in Microsoft Office applications and 10-key typing skills
- Ability to communicate effectively via phone etiquette and provide exceptional patient service in a bilingual environment is highly desirable
- Knowledge of health insurance processes, Medicare procedures, and healthcare compliance standards like HIPAA
- Prior experience with dental clinics or hospital settings is a plus but not required
- Demonstrated clerical experience including filing, data entry, and managing electronic health records (EHR) management
Join us to make a meaningful difference in patient care! We are dedicated to fostering an inclusive environment that values your skills in medical administration while supporting your professional growth. This position is fully paid—your expertise will be recognized and rewarded as you help deliver compassionate healthcare services.
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Bloomington, IN 47401
