The Rehab Assistant manages the flow between departments by assisting both patients and team members while being helpful and friendly. They will greet patients as they arrive at the clinic and work alongside the clinicians during treatment.
RESPONSIBILITIES
- Focuses on patient priorities with a kind and caring attitude to ensure quality care.
- Responsible for intake of new patients.
- Takes patient vitals.
- Answers pages/messages.
- File, pulls, updates and completes travel cards.
- Assists patients with exercises.
- Scheduling patients for Chiro / Pain Management / Medical Providers
- Maintains stocking bays.
- Cleans freezer.
- Moves patients on tracking board.
- Maintain and clean equipment regularly.
- Answers patient inquiries in an appropriate manner and complies with patient’s needs.
- Instructs patients regarding information needed when they leave the office, to include use of braces or crutches, home exercise programs.
- Go over billing with patients
- Complete Rehab administrative duties such as checking alerts, update forms, checking voicemail and returning calls, etc.
- Helps with phone queue
- Helps with faxes
- Other duties as assigned.
REQUIREMENTS
- High school diploma or GED equivalent
- Customer service skills
- Experience in a clinical setting, preferred
- Communication Skills: Strong verbal and written communication skills with a focus on customer service and a friendly demeanor.
- Organizational Skills: Excellent time-management skills and the ability to manage multiple tasks simultaneously.
- Technical Skills: Proficient in Microsoft Office Suite; experience with scheduling software eClinical preferred.
LOCATION: Glendale Arizona
TYPE: Part-Time, afternoon to close shift one-half day Saturday a month Mandatory
Starts at $17 to $18.50 per hour, DOE
BENEFITS
- Health Insurance/Dental/Vision/Life AD&D
- 401k
- AFLAC
- Paid Holiday
- Paid Time Off
