An Employee Relations Specialist ensures a positive work environment by managing employee-organization relationships, resolving conflicts, and upholding workplace policies. Their goal is to boost employee satisfaction, improve communication, and support company culture.
This role is primarily remote; however, occasional travel for meetings, investigations, and conferences will be required.
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This role involves interacting with employees, managers, and senior executives.
Essential Function & Responsibilities:
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Investigate employee complaints including misconduct, harassment, discrimination, and policy violations.
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Coordinate with regional leaders, legal, labor relations, and compliance teams for thorough, timely, and legally sound investigations.
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Ensure confidentiality, neutrality, and fairness in all processes.
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Support and document disciplinary actions as needed.
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Mediate disputes between employees and management.
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Resolve workplace conflicts to foster a harmonious environment.
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Ensure adherence to company policies, Code of Business Conduct, and Labor laws.
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Develop training programs for employee relations improvement.
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Collaborate with HRBP and management to enhance employee relations strategies.
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Guide on Performance Management implementation and manager coaching.
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Promote an inclusive work environment and address equity concerns.
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Facilitate employee engagement during changes.
Minimum Requirements:
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Influence and manage conversations with stakeholders effectively.
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Adapt to a fast-paced, dynamic environment.
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Handle multiple tasks and commitments efficiently.
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Communicate complex information clearly in writing and speech.
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Build relationships and translate statements into objective actions.
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Solve problems critically and creatively.
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Maintain integrity and confidentiality.
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Understand labor laws and employee relations best practices.
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Detail-oriented with high urgency and customer service focus.
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Bilingual in English and Spanish preferred.
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Candidates must be located within the Western states territory aligned to the position’s area of responsibility.
Education and Experience:
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Candidates should hold a bachelor's degree in Human Resources or a related field. Equivalent professional experience in the field will be accepted as a substitute for the degree requirement.
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Preferred qualifications include experience in human resources, employee relations, conflict resolution, and mediation.
Pre-Screen:
Employees must pass a drug screen, background check, and/or MVR check upon offer.
Professional Licenses and Certifications:
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A current driver’s license is mandatory.
Travel Requirements:
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Must be able to travel according to business needs (15-20%).
Physical Requirements:
Rarely: walking, kneeling, squatting, crawling, distant seeing, climbing on/off truck, climbing, lifting 10-50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs.
Occasionally: standing, stooping, body twisting, gripping, reaching, range of motion, climbing stairs.
Frequently: sitting, sense of touch, manual dexterity, speaking clearly, reading, hearing-speech range.
Constantly: seeing.
