National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center. The ideal candidate is dependable, money-motivated, detail-oriented, and has excellent customer service skills. The ability to listen, respond with creative solutions, and overcome objections are important aspects of this position.
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Biweekly pay schedule
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Set schedule - no weekends
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Great benefits including health, dental, vision, life and 401K
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Vacation and Personal Days
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Growth opportunities
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Casual dress
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Extensive, paid training to teach you about the industry and provide you with all of the necessary tools to succeed
Responsibilities
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Contact consumers by phone to resolve the outstanding balance owed
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Find creative solutions to secure repayment
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Discuss and negotiate applicable repayment programs while adhering to all state and federal laws including the Fair Debt Collection Practices Act
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Maintain high level of customer service
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Excellent customer service, communication and active listening skills
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Ability to negotiate, be assertive, and professional at all times
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General computer knowledge and typing skills
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Capability to adhere to schedule requirements
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Reliable transportation
