Greeting guests promptly and warmly, creating a welcoming atmosphere
Managing reservations via phone, online platforms, or in-person, ensuring accurate wait times and coordinating with walk-ins
Seating guests according to seating charts, pacing needs, and party size, balancing server sections to maintain efficient table turnover
Providing menus and answering initial guest questions
Maintaining cleanliness and organization of the host station, dining area, and entryway
Communicating with staff (servers, kitchen, management) about table availability, guest status, and special requests
Supporting operations during busy periods, such as clearing tables or assisting with drinks
- Processing payments and ensuring a seamless checkout experience
Standing and walking throughout the shift — often continuously, as you move between tables, the host stand, and the dining room
Bending, stooping, kneeling, and crouching to clean, restock, or adjust seating areas
Reaching with hands and arms to access menus, supplies, or guest items
Lifting light to moderate items — up to about 10 pounds occasionally, and sometimes up to 50 pounds
Talking and hearing regularly, as you must communicate with guests, servers, and kitchen staff
Using hands to handle menus, pens, and other small items, and to operate POS systems for taking orders and processing payments
Balancing while moving or standing for extended periods
