Job Summary
We are seeking a dynamic and experienced General Manager to lead our restaurant operations with energy, enthusiasm, and a passion for excellence. In this pivotal role, you will oversee all aspects of restaurant management, ensuring a seamless dining experience for guests while driving profitability and staff development. Your leadership will inspire teams to deliver exceptional food service, uphold food safety standards, and foster a welcoming environment that keeps customers coming back. This is an exciting opportunity for a motivated hospitality professional eager to make a significant impact in a fast-paced, customer-focused setting.
Responsibilities
- Lead daily restaurant operations, ensuring high standards of food quality, customer service, and cleanliness.
- Manage staff scheduling, training, and development to build a motivated and efficient team.
- Oversee food preparation and kitchen management, maintaining consistency in culinary standards and food safety compliance.
- Utilize POS systems such as Aloha POS and Micros POS to process transactions accurately and monitor sales performance.
- Control inventory levels through effective stock management, ordering, and waste reduction strategies.
- Handle cash management duties including cash handling procedures, reconciliations, and deposit preparation.
- Analyze profit and loss statements to identify opportunities for revenue growth and cost control initiatives.
- Supervise shift operations, including supervising team members, managing customer interactions, and resolving issues promptly.
- Ensure compliance with health regulations, food safety standards, and sanitation policies across all restaurant areas.
- Conduct staff training sessions on food handling, customer service excellence, and operational procedures.
- Support catering events or banquet services as needed to expand business opportunities.
- Foster a positive team environment through effective communication, coaching, and leadership development.
Qualifications
- Proven management experience in quick service or fast food restaurants with strong leadership skills.
- Extensive knowledge of food preparation, cooking techniques, and kitchen management practices.
- Hands-on experience with POS systems such as Aloha POS and Micros POS; cash handling expertise required.
- Demonstrated ability in inventory control, budgeting, and profit & loss analysis within a hospitality setting.
- Strong background in food safety management and adherence to health regulations.
- Excellent team management skills with experience in staff training, interviewing, and performance evaluations.
- Familiarity with casual dining or fine dining environments; banquet or catering experience is a plus.
- Exceptional communication skills to effectively manage staff shifts and ensure outstanding customer service.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
- Basic math skills for financial transactions and operational calculations are essential.
Join us as our General Manager to lead with energy, inspire your team’s growth, and deliver memorable experiences that keep guests coming back!
Pay: $52,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Application Question(s):
- What is your availability?
- Do you have reliable transportation?
- Are you able to work a schedule based on store needs that is subject to change?
- How many years of GM experience do you have?
- How would former employees describe your work ethic and leadership style?
- Do you have a serve safe manager certification?
- Are you willing to work 50-55 hour weeks regularly?
Work Location: In person
