We are seeking an outgoing, dependable, and friendly individual to enhance our small optical team.
Job Details:
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Oversee daily operations of the optical store, including opening and closing procedures, ensuring a high level of customer service, and maintaining an organized and clean environment.
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Manage inventory, including ordering eyewear and contact lenses, conducting regular stock checks, and liaising with suppliers to negotiate prices and manage returns.
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Supervise and train optical staff on product knowledge, sales techniques, and customer service standards to ensure a knowledgeable and professional team.
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Perform eye measurements and adjustments, ensuring glasses and contact lenses fit correctly and meet the customer’s needs and prescriptions.
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Handle customer complaints and issues, providing solutions that ensure customer satisfaction and maintain the store’s reputation.
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Operating equipment, conducting pre-test diagnostic tests, and maintaining patient records.
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Assisting with insurance claims.
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Performing patient testing such as visual acuity, color vision, and depth perception.
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Preparing work orders for the optical laboratory.
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Experience in optical desired.
