Join Our Growing Team in Post Falls!
IPC is seeking an experienced Front Desk Receptionist to join our team in our new Post Falls office. This role is an essential part of the patient experience and serves as the welcoming face and voice of our clinic.
We are looking for someone who is upbeat, outgoing, organized, compassionate, and genuinely enjoys helping people. The ideal candidate understands how important first impressions are and takes pride in creating a warm, positive, and professional environment for every patient and family who walks through our doors.
At IPC, we value team members who approach their work with professionalism, kindness, accountability, and a commitment to delivering an exceptional patient experience.
This is an exciting opportunity to join a growing healthcare organization where your work truly matters and where you will have the opportunity to grow alongside a supportive and collaborative team.
Responsibilities
- Welcome and check in patients with warmth and professionalism
- Answer phones and assist patients with scheduling and general questions
- Maintain patient records and ensure accurate demographic and insurance information
- Coordinate front office workflow and patient communication
- Assist with appointment scheduling and office organization
- Communicate professionally with patients, providers, and team members
- Help maintain a positive, patient-centered office environment
- Support clinic operations and daily administrative needs
- Provide patients with a calm, friendly, and caring experience from start to finish
Qualifications
- Previous medical office, receptionist, administrative, customer service, or healthcare experience strongly preferred
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Positive attitude and professional demeanor
- Strong organizational skills and attention to detail
- Comfortable working with computers and learning new systems
- Ability to multitask in a fast-paced healthcare environment
- Dependable with strong follow-through
Why Join IPC?
- Supportive leadership and collaborative team culture
- Opportunity for growth within a growing healthcare organization
- Brand-new Post Falls office
- Meaningful work serving patients and families in our community
- Training and support provided
- Full-time position with benefits
- Positive and team-oriented work environment
The Ideal Candidate
The ideal candidate is someone who:
- Naturally makes people feel welcomed and comfortable
- Enjoys helping others and creating positive experiences
- Brings positive energy into the workplace
- Communicates with kindness, professionalism, and patience
- Takes pride in being dependable and organized
- Works well as part of a team
- Thrives in a fast-paced healthcare environment
- Is motivated to learn, grow, and contribute to a strong team culture
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
