Own client outcomes across high-volume digital projects. Not just relationships.
Doneverse is looking for a Digital Marketing Project Coordinator to support our Doing Teams function: a fast-moving delivery team that produces websites, funnels, social media content, graphics, online courses, and other digital marketing assets for founders.
This is not a traditional account management role where you work deeply with a small portfolio of clients over months or years.
This role is for someone who thrives in a project-in, project-out production environment — where the priority is speed, clarity, quality, scope control, and making sure every founder gets the right outcome from each request.
You’ll be the key link between founders and our internal production teams, ensuring briefs are clear, expectations are managed, projects move quickly, and outputs are delivered to the right standard.
What you’ll do
- Manage a high volume of founder project requests across multiple digital marketing output types
- Clarify briefs, identify missing information, and set clear expectations with founders
- Translate founder requests into clear, actionable instructions for internal delivery teams
- Keep projects moving through the pipeline and remove blockers quickly
- Monitor turnaround times, quality, scope, and client satisfaction
- Communicate confidently with founders when timelines, scope, or expectations need to be reset
- Review project progress and ensure teams remain accountable for delivery
- Spot repeated issues in briefs, delivery, or quality and help improve the overall process
What this role is really about - you will succeed in this role if you are comfortable with:
- Managing many projects at once, not just a few deep relationships
- Working in a structured production environment
- Moving quickly without losing attention to detail
- Having direct, practical conversations with clients about what is possible
- Balancing founder expectations with internal capacity and delivery standards
- Keeping work inside scope and avoiding unnecessary customisation
- Driving projects to completion, not letting them sit unresolved
What you bring:
- 3+ years’ experience in digital marketing, account management, project coordination, or client delivery
- Experience managing multiple clients, projects, or campaigns at the same time
- Strong understanding of digital marketing assets such as websites, funnels, social content, graphics, email campaigns, or online courses
- Clear communication skills and the ability to simplify requirements for both clients and internal teams
- Strong organisation, follow-through, and attention to detail
- Confidence managing client expectations when there are gaps in the brief, scope issues, or delivery constraints
- Ability to work in a fast-paced, high-volume environment
What matters
- You move fast
- You keep projects on track
- You are clear and direct with clients
- You know how to control scope
- You do not wait for problems to escalate
- You care about quality, but you understand production realities
- You are comfortable with repeatable systems, templates, and processes
- You take ownership until the project is delivered
This role is not for someone who wants to:
- Manage only a small number of long-term strategic client relationships
- Spend most of their time building deep account plans
- Run extended discovery or consulting sessions
- Customise every project from scratch
- Work slowly through complex bespoke strategies
- Avoid difficult conversations about timelines, scope, or missing information
Why join us
- Clear progression within a fast-growing tech company
- Competitive remuneration
- Fully remote role
- High autonomy with leadership that values ownership and improvement
- Direct impact helping small businesses get digital marketing work completed faster and better
- Opportunity to improve systems, processes, and delivery standards across a growing production team
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Flexible schedule
If you are a fast-moving account manager who can manage high-volume digital projects, control scope, communicate clearly, and drive work through to completion, this role is for you.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- This role involves managing many project-based digital marketing requests at once, rather than a small number of long-term strategic client relationships. Why does this type of environment suit you?
- How many clients, accounts, or active projects have you managed at one time?
[Please include approximate numbers and the key metrics you were responsible for tracking].
- What types of digital marketing outputs have you managed or delivered? [For example: websites, landing pages, funnels, social media content, graphics, email campaigns, online courses, or other]
- Please describe your account management or client delivery experience in digital marketing [Include the type of business you worked in, your role, and the kinds of clients or projects you managed].
Experience:
- digital marketing: 3 years (Required)
Work Location: Remote
