Job Title: Logistics Coordinator – National Accounts/Account Representative (Fiber Coordinator)
Location: Atlanta, GA 30328
Pay Rate: $22.00/hour (W2)
Duration: 6+ Month Contract
Schedule:
- Monday–Friday
- 7:00 AM – 4:00 PM
- 40 hours per week
- Occasional overtime and weekend work based on business needs
Work Arrangement:
Hybrid – Currently in the office 3 days every other week. Candidates must be flexible to work in the office more often if business needs or company policies change.Job Summary:
The Fiber Coordinator manages the movement of recyclable materials from external distribution centers and other National Account facilities to internal company mills or external customers. The role involves high-volume, single-product transactions (90% truck, ≤10% rail/export), scheduling weekly pickups based on sales allocations, and serving as the primary point of contact for suppliers, customers, and internal teams.
Keys Responsibilities:
Business Excellence
- Process supplier/customer orders, inquiries, and shipment concerns.
- Manage weekly allocations of recyclable commodities.
- Coordinate logistics for timely pickups/deliveries.
- Ensure proper mill inventory levels.
- Adapt to market changes affecting schedules.
- Handle quality/safety exceptions urgently.
- Maintain accurate supplier payments and customer invoices.
- Track and update account data in systems (CieTrade, Book of Business notes).
- Meet weekly performance metrics.
People and Culture
- Communicate clearly with all stakeholders.
- Build collaborative relationships internally (Logistics, Accounting, Sales) and externally (suppliers/customers).
- Act as liaison between Sales, Supplier, and Customer for issue resolution.
- Assist with onboarding new accounts.
- Resolve payment/invoice disputes via AP/AR departments.
- Support training and continuing education initiatives.
QualificationsEducation
- Required: High school diploma
- Preferred: BA/BS or equivalent experience in high-volume customer service/support
Technical Skills
- Microsoft Office: Intermediate+ (Excel, Outlook, PowerPoint, Word)
- Typing: High proficiency
- Strong ability to learn new systems
Critical Skills
- Effective communication (written & verbal)
- Detail-oriented and organized
- Adaptable to change
- Customer-focused mindset
- Big-picture thinking
- Creativity and problem-solving
- Teamwork and collaboration
- Results-driven and persuasive
- High ethics and integrity
Pay: $20.00 - $22.00 per hour
Application Question(s):
- Do you have experience working in a high-volume logistics or coordination role handling primarily truck shipments (with some rail or export shipments)? Y/N
- Do you have experience working in a high-volume environment handling multiple tasks such as order processing, scheduling, or customer support? Y/N
Education:
- High school or equivalent (Required)
Experience:
- logistics: 1 year (Required)
Work Location: In person
