About Us
We are a fast-growing dental organization focused on delivering exceptional patient experiences while driving operational and revenue growth. Our team is passionate about helping patients access life-changing care through a consultative, service-driven sales process. We are seeking a motivated and experienced Healthcare Sales Manager to lead, coach, and develop high-performing sales.
Position Overview
The Healthcare Sales Manager will oversee the performance, training, accountability, and development of the sales team. This role is responsible for improving conversion rates, maximizing patient opportunities, enhancing the customer experience, and ensuring consistent execution of sales systems and processes.
The ideal candidate is highly organized, data-driven, results-oriented, and experienced in healthcare sales, patient conversion, call center management, or treatment coordination leadership.
Key Responsibilities
- Lead, mentor, and develop a dental sales team to achieve revenue and conversion goals
- Monitor and improve KPIs including booking rate, show rate, conversion rate, case acceptance, and revenue performance
- Conduct regular coaching sessions, role-play training, and performance evaluations
- Implement and enforce sales processes, follow-up systems, and lead management protocols
- Review calls, consultations, and patient interactions to improve communication and sales effectiveness
- Collaborate with marketing teams to optimize lead quality and ROI
- Develop accountability systems and performance reporting dashboards
- Assist in hiring, onboarding, and training new team members
- Create a positive, high-energy, goal-oriented culture focused on patient care and sales excellence
- Ensure compliance with company policies, patient confidentiality standards, and healthcare regulations
Qualifications
- 3+ years of sales management experience, preferably in healthcare, dental, medical aesthetics, med spa, elective procedures, or call center environments
- Proven track record of improving team performance and revenue growth
- Strong leadership, coaching, and communication skills
- Experience managing KPIs, sales pipelines, and CRM systems
- Ability to analyze reports and make data-driven decisions
- Comfortable handling objections, negotiations, and high-value treatment presentations
- Strong organizational and time-management skills
- Experience with patient financing and consultative sales is a plus
Preferred Experience
- Dental implant or elective healthcare sales
- Treatment coordinator leadership
- Healthcare call center management
- Multi-location healthcare operations
- CRM and reporting platforms such as Salesforce, HubSpot, GoHighLevel, or similar systems
Compensation & Benefits
- Competitive base salary
- Monthly performance bonuses
- Paid training and professional development
- Health benefits
- Paid time off
- Growth and advancement opportunities
Ideal Candidate Traits
We are looking for someone who is:
- Competitive yet compassionate
- Accountable and results-driven
- Confident leading teams and driving performance
- Passionate about coaching and developing others
- Skilled at balancing patient care with business growth
How to Apply
Please submit your resume along with a brief summary highlighting your healthcare sales and leadership experience.
We are excited to find a leader who can inspire teams, improve patient experiences, and drive exceptional growth.
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience:
- Sales management: 3 years (Preferred)
- Dental office: 1 year (Preferred)
Work Location: In person
