Director of Residential Operations
Lead Operations. Partner in Compliance. Elevate Residential Services.
Life's New Beginning is seeking a Director of Residential Operations to serve as a core member of our residential leadership team. This role works in close partnership with our Director of Residential Compliance, creating a balanced leadership model that ensures both operational excellence and regulatory integrity across all residential programs.
Why This Role Is Different
This is not a standalone director position. You will:
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Focus on day-to-day operations, oversee staffing, and program execution
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Partner with a dedicated compliance leader who oversees regulatory and clinical alignment
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Be supported by executive leadership in a collaborative, team-based structure
This model allows you to lead effectively without carrying the full weight of both operations and compliance alone.
SalaryBenefits
$75,000 (based on experience and education)
Benefits Include:
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Health insurance
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Dental and vision coverage options
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Flexible spending account
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Generous PTO and paid holidays
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403(b) with employer contribution options
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Mileage reimbursement
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Employee assistance program
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On-call compensation
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Leadership development and training opportunities
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Structured support from executive and compliance leadership
Your Role in the Leadership Team
You will take the lead on:
Residential Operations
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Oversee daily functioning of all residential homes
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Ensure the oversight of consistent staffing, scheduling, and shift accountability
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Maintain safe, clean, and well-functioning environments
Staff Leadership
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Directly supervise Area Supervisors
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Support hiring, onboarding, and workforce stability
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Drive performance, accountability, and team culture
Service Delivery
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Ensure person-centered care is implemented consistently
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Support staff in delivering meaningful engagement and quality of life
In Partnership with Compliance Leadership
You will work alongside the Director of Residential Compliance, who focuses on:
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ODP regulations and audit readiness
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ISP integrity and documentation standards
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Clinical and behavioral oversight
Together, you will ensure programs are both high-quality and fully compliant.
Additional Responsibilities
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Serve as a primary contact for families and stakeholders
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Participate in on-call rotation and provide coverage as needed
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Travel regularly between residential sites
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Perform other duties as assigned
What We're Looking For
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Strong experience in IDD residential services
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College degree
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Proven leadership in staff supervision and operations
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Ability to collaborate across leadership roles
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Knowledge of ODP systems and expectations preferred
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Hands-on leadership style with strong communication skills
What Success Looks Like
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Stable, well-staffed residential homes
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Strong collaboration between operations and compliance
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High staff engagement and accountability
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Consistent, person-centered care across all sites
Apply Today
If you're a leader who thrives in a collaborative environment and wants to focus on running strong programs while partnering on compliance, we encourage you to apply.
