The Life Enrichment Director is responsible for creating a vibrant and active community life for our senior living residents. Spending time with residents and learning their personal preferences, talents, and physical and emotional needs is an important part of this role. Through getting to know their seniors, communication with families, and listening to feedback, create a daily and weekly schedule of activities that will engage residents as well as meet each of their individual needs. They also plan larger events that involve the community and prospective residents, and encourage current residents to participate in community life for their physical and psychological well-being.
As they work to meet community members’ needs, Life Enrichment Directors a become the heart of the community. Their work is what makes a beautiful building full of seniors a community, a home instead of a house. It’s what creates a truly community-based lifestyle, one that prioritizes connection and relationships.
Creating joyful experiences is the main job of a Life Enrichment Director.
RESPONSIBILITIES/ACCOUNTABILITIES:
1. Puts Customer Service First: Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights;
2. Ensures that recreation services are in compliance with Recover-Care policies and procedures and federal/state regulations.
3. Serves as a collaborative member of the center management team and supports practices that focus on improving clinical, customer, staff, and business excellence.
4. Completes comprehensive assessment.
5. Contributes to the development of an interdisciplinary plan of care.
6. Plans individual and group programs in accordance with the patient’s needs, preferences, interests, abilities, and are consistent with treatment goals and interventions.
6.1. Encourages patient involvement in recreation services planning.
6.2. Establishes and communicates a schedule of programming in accordance with resident needs and preferences.
7. Ensures implementation of meaningful recreation services for all patients.
8. Ensures that all recreation programs adhere to safety and infection control standards.
9. Documents patient’s response, involvement, and progress within programs.
9.1. Maintains records that improve future planning, individualized approach and continual evaluation and revision of programs.
10. Provides information and resources to promote successful engagement.
11. Evaluates the effectiveness of recreation services to:
11.1. Enhance quality of life;
11.2. Meet program goals and performance objectives;
11.3. Evaluate customer feedback and satisfaction.
11.4. Reports findings and recommendations to the Center Quality Improvement Committee.
12. Identifies and assigns special projects to enhance recreation services.
13. Provides supervision to other staff and volunteers to achieve delivery of quality recreation services.
14. Develops positive relationships with members of the patients’ families:
14.1. Orients family members to recreation services
14.2. Encourages families to participate in programs.
14.3. Encourages families to make suggestions for the recreation programs.
15. Develops positive relationships with the community:
15.1. Utilizes community resources in recreation programs; and
15.2. Encourages community organizations to include patients in their events.
16. Provides ongoing communication to families, community organizations, and public officials.
17. Assesses, determines and orders necessary resources, equipment and supplies.
18. Monitors the budget on a monthly basis and works with Administrator to address budget variances.
19. Establishes and maintains an effective volunteer program through recruiting, screening, orienting, training, supervising, evaluating, and recognizing volunteers.
20. Keeps abreast of Federal, State, and local requirements and guidelines regarding recreation programming.
21. Acts as a resource person to other recreation professionals and community organizations.
22. Ensures confidentiality of all protected information.
23. Is knowledgeable of and upholds resident rights.
24. Utilizes technology to support departmental functions for communication, planning, programming, documentation, and evaluation.
25. Performs other duties as requested.
Key Responsibilities-
Programming & Calendars: Design a monthly activity calendar featuring fitness classes, arts and crafts, live music, games, and group outings and more.
Resident Assessments: Interview new residents to document their life histories, hobbies, and capabilities so activities can be personalized to their needs.
Budgeting & Operations: Manage the department's budget, maintain event supplies, and ensure all programming complies with state regulations.
Community Building: Facilitate social interactions among residents to help them build friendships and feel at hom.
Marketing: Assisitng with marketing events and functions in and out of the facility.
Requirements-
1. Hold a CNA Certificate
2. Have a clean driving record
3. Experience planning activities for groups of people
4. Experience in leadership roles
5. A love for taking care of seniors
6. Organization and time management skills
7. Great communication skills