Pelham Hospitality is hiring a Junior Events Sales Coordinator!
We invite you to come join a company that is dedicated to you as an individual as well as our company success! Pelham Hospitality prides itself on being a great place to work as well as being Cape Cod's newest premier destination. We know that our people create that positive feeling you have when you walk through our doors, it's what we call "The Pelham Experience." If you would like to be part of this rapidly growing organization, we invite you to come join our wedding and events team.
We want to meet enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance. We are welcoming experienced candidates that have the drive to join a growing business in a lightning paced environment.
Position Summary: The Junior Event Sales Coordinator assists the Sales and Event Department to drive
revenue and plan, coordinate, and execute various events held at all Pelham Hospitality properties. This
position provides hands-on experience in sales, event planning, event management, and customer service
within a luxury hospitality group. In this position, you will train in each segment of the planning process. This
includes administrative paperwork, event tasks and set up, event execution and management, planning, and
selling. In this position, you will first learn to execute events accurately, followed by planning
consistently and correctly with our existing clients and booked events, with a future goal of adding in sales
as part of your main job responsibilities.
Responsibilities
• Assist the Sales team in prospecting and identifying potential clients for corporate events, weddings,
and social gatherings.
• Support the management of event logistics, including room setups, audiovisual equipment, food and
beverages arrangements, and decor setup.
• Assist with administrative tasks such as maintaining event calendars, databases, and communication
records.
• Respond to lead requests and RFPs via email, phone and in-person tours.
• Maximize event revenue to include banquet food, banquet beverage, facility rental and equipment
rental.
• Edit sales and catering materials as needed to suit the goals/objectives of sales prospects.
• Assist in planning and executing events from all market segments (Wedding/Corporate/Leisure)
• Provide exceptional customer service to clients and guests, addressing inquiries, and providing
information about Pelham Hospitality Group facilities, services, and event options.
• Gain experience to ultimately plan event from start to finish according to requirements, target
audience and objectives.
• Remain in line with finance goals. Keep event costs minimized while capitalizing on upsell
opportunities with current clients.
• Assist in sourcing vendors and suppliers based on clients' needs.
• Coordinate all operations relative to event planning and execution in partnership with the lead Sales
Coordinator per event.
• Assist the sales team in supervising staff in coordination with F&B Management (servers, bartenders,
vendors) associated with private events.
• Prepare and distribute event proposals, contracts, and invoices to clients, ensuring accuracy and
timely delivery.
• Assist in creating room blocks for our Pelham Hospitality properties that include on-site
accommodations.
• Submit all aspects of the event for approval to Director of Sales based on industry standard
timelines.
• Analyze the event's success and prepare reports communicating wrap up and notes for
improvement.
• Regularly interact and communicate with Pelham team members and external vendors in a friendly,
upbeat, professional, courteous manner.
• Attend relevant training sessions and departmental meetings to broaden understanding of Pelham
Hospitality Group's operations and event management.
Requirements
• Outstanding communication (both verbal and written)
• Detail-oriented with exceptional organizational skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Basic understanding of sales principles and event planning concepts.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of TripleSeat is preferred
• A knack for problem-solving
• A team player with leadership skills
• Creativity and problem-solving skills to address unforeseen challenges.
• Previous customer service experience is a plus.
• Familiarity with hospitality or resort industry is beneficial.
• BSc/BA in hospitality management or related field is preferred.
Physical Requirements:
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50
pounds.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
• Must be able to sit, stand or walk for an extended period of time or for an entire work shift
(range from 8-12 hours).
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Work environment includes a fast-paced setting with varying noise and temperature levels.
• Shifts may include evenings, weekends, and holidays.
