Obie Companies is in search of an energetic individual to fill the Leasing Assistant role for a 127-unit multi-family apartment residence in the heart of the Market District in Eugene, Oregon. Boutique Property Management LLC is a subsidiary of Obie Companies and the managing entity that oversees this property.
This is a part-time (20 - 32 hours per week) non-exempt position with an anticipated schedule that will include working Saturdays and Sundays.
A pre-employment drug screen and background check will be conducted as a part of the hiring process.
Summary:
The primary objective of the Leasing Assistant is to assist the Property Manager with leasing activities to secure prospective residents, assist with resident retention and general building operations.
Duties and Responsibilities:
· Provide customer service to prospective residents, including property tours, telephone/email/web inquiries.
· Assist with marketing and communications through various online platforms and complete marketing reports as needed.
· Track and follow-up with prospective tenants utilizing traffic logs and guest cards.
· Process applications, prepare leases, and perform move-in prep.
· Ensure all paperwork for new resident move in and renewals are completed by all parties in a timely manner prior to move-in or renewal deadline.
· Assist with move-in and move out documentation.
· Enter resident activity into AppFolio accurately and timely.
· Assist with lease renewal generation, notices, and completion of other items as needed by the Property Manager.
· Ensure building is consistently ready for property tours in appearance, cleanliness, maintenance of vacant units, community amenities and building common areas. Promptly notify appropriate staff of safety concerns or deficiencies in the property’s appearance.
· Attend training and development seminars.
· Comply with all Fair Housing & Equal Housing Opportunity requirements.
· Comply with all appropriate state and local landlord/tenant statutes.
Qualifications:
· High School diploma or equivalent
· Authorization to work in the United States
· Working knowledge of Microsoft Office applications
· Multi-family leasing experience preferred
· AppFolio experience preferred
· Ability to multi-task, resolve conflicts, and communicate effectively
· Demonstrates teamwork, good hygiene, excellent customer service skills
Work Environment:
This position operates in a professional office environment and outdoors on property grounds. This role requires the employee to be in the office or on-site on a daily basis.
Physical Requirements:
· Approximately 80% in office environment using computer and phone
· Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways
· Ability to carry or move objects weighing up to 20 pounds
PERFORMANCE STANDARDS
CUSTOMER SERVICE:
o Service orientated approach and Commitment to deliver the highest level of service, quality and value to every employee, customer, partner, and vendor.
FINANCIAL:
o Meet or exceed budget goals of the department.
PEOPLE:
o Be a brand ambassador within the organization and in the community.
o Maintain a positive and cooperative work environment.
o Proactively ask questions to determine appropriate course of action.
QUALITY:
o Consistently deliver projects of a high quality that meet or exceed budget and schedule requirements
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Application Question(s):
- Do you have experience with Appfolio software?
Experience:
- Residential leasing: 1 year (Preferred)
Ability to Commute:
- Eugene, OR 97401 (Preferred)
Work Location: In person
