Overview
We are seeking a dynamic and experienced Shift Leader to oversee daily restaurant operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food preparation, POS systems, and customer service, along with a background in managing teams. This role offers an excellent opportunity to lead a team, ensure food safety standards, and deliver exceptional guest experiences in a hospitality-focused atmosphere.
Responsibilities
- Supervise and coordinate daily restaurant operations during assigned shifts to ensure smooth service flow.
- Lead and motivate staff through effective training, coaching, and performance management to uphold service standards.
- Oversee food preparation and food handling procedures to maintain quality and safety compliance.
- Manage inventory control, including ordering supplies and monitoring stock levels to minimize waste.
- Operate POS systems for accurate cash handling and transaction processing.
- Ensure adherence to food safety regulations and sanitation standards across all areas of the restaurant.
- Handle customer inquiries and resolve issues promptly to maintain high levels of guest satisfaction.
- Support staff scheduling, interviewing, and training initiatives to develop a skilled team capable of delivering excellent service.
- Monitor shift performance metrics and implement improvements for operational efficiency.
Requirements
- Proven experience in food industry roles such as restaurant management, food service management, or hospitality management.
- Strong background in food preparation, cooking, and kitchen management with fine dining or casual dining experience preferred.
- Familiarity with POS systems; cash handling experience required.
- Demonstrated leadership skills with supervising experience in fast-paced environments like quick service & fast food restaurants or catering settings.
- Knowledge of food safety standards, inventory control, budgeting, and team management practices.
- Excellent customer service skills with the ability to train staff effectively in food handling and hospitality procedures.
- Experience in managing shift operations within a restaurant or hotel environment is highly desirable.
- Ability to work under pressure while maintaining professionalism; flexible availability including evenings and weekends is preferred. This role is ideal for candidates passionate about the food industry who aspire to develop their leadership skills while ensuring exceptional guest experiences through effective team management and operational oversight.
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
