Company Overview
Marshall Power Equipment boasts over 72 years of expertise in outdoor power equipment, dedicated to delivering high-quality products and exceptional service support to our customers. Our commitment is to ensure every customer receives reliable equipment backed by knowledgeable assistance.
Job Overview
We are seeking a dynamic and detail-oriented Retail Parts Professional to join our team. In this role, you will be the key point of contact for customers seeking power equipment parts and accessories, providing expert guidance, managing inventory, and ensuring a seamless sales experience. Your enthusiasm for equipment and parts management will help drive customer satisfaction and support our dealership’s success.
Duties
- Assist customers in selecting the right parts and accessories through knowledgeable recommendations and product expertise
- Manage inventory control, stock organization, and parts ordering to ensure availability and efficient stock turnover
- Process sales transactions accurately using POS (Point of Sale) systems while handling cash and credit payments responsibly
- Build strong customer relationships through excellent communication, personalized service, and follow-up support
- Maintain detailed records of parts sales, inventory levels, and order fulfillment using CMMS (Computerized Maintenance Management System) software
- Collaborate with team members to ensure proper stocking, organization, and cleanliness of the parts department
Requirements
- Proven experience in parts sales or dealership environment with a solid understanding of automotive repair processes
- Strong mechanical knowledge of equipment
- Excellent communication skills in multiple languages is a plus; bilingual abilities are highly valued
- Proficiency with inventory management software, CMMS systems, and POS platforms
- Demonstrated ability in negotiation, customer service excellence, and retail math for accurate order fulfillment and sales management
- Organizational skills with attention to detail in stock management and order processing
- Ability to handle cash transactions accurately while maintaining professional phone etiquette and client communication skills
- Prior experience with parts management, retail sales, and dealership operations is preferred
Join us as a Retail Parts Professional where your expertise fuels customer satisfaction! Bring your passion for outdoor power equipment, your knack for organization, and your enthusiasm for building lasting client relationships. Together, we’ll drive success through exceptional service!
Pay: From $24.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
Experience:
- Retail sales: 1 year (Preferred)
Work Location: In person
