Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.
Program Development & Workflow Design
Develop standard operating procedures, process maps, implementation timelines, and quality control checkpoints.
Define how installation requests move from sales intake through scheduling, partner coordination, installation completion, billing, and post-installation follow-up.
Assist to create reporting tools and dashboards to track program performance, installation volume, revenue, partner performance, and customer satisfaction.
Strategic Partner Development
Identify, evaluate, and build relationships with strategic installation partners, service providers, vendors, and other external partners.
Negotiate and coordinate partnership expectations, service levels, pricing structures, and operating procedures.
Monitor partner performance and ensure partners meet quality, timeline, service, and customer experience expectations.
Support the development of sales pitches, value propositions, partner presentations, and go-to-market materials.
Operations Partnership & Execution
Coordinate across departments to align resources, timelines, customer requirements, partner capacity, and installation schedules.
3+ years of experience in program management, operations, sales operations, revenue operations, business development, field services, fleet services, or a related role.
Key Skills & Competencies
Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
