Social Services Assistant
Join the Highland Manor Team!
Highland Manor of Mesquite is seeking a compassionate, organized, and detail-oriented Social Services Assistant to support our Licensed Social Services Director. This position plays a vital role in ensuring the department operates efficiently by assisting with administrative responsibilities, resident assessments, scheduling, documentation, and care coordination.
This is an excellent opportunity for someone who enjoys both working with residents and managing the organizational responsibilities that help deliver exceptional care.
Primary Responsibilities
- Assist the Licensed Social Services Director with the daily operations of the Social Services Department.
- Coordinate schedules for care conferences, resident meetings, appointments, and department activities.
- Prepare documentation and maintain accurate records within the electronic medical record.
- Assist with completion of assigned resident assessments in accordance with facility policies and applicable regulations.
- Monitor due dates for assessments, care conferences, and required documentation.
- Prepare admission, transfer, and discharge paperwork as assigned.
- Assist with resident interviews and follow-up visits.
- Communicate with residents, families, and the interdisciplinary team to coordinate services.
- Maintain department files, tracking logs, and regulatory documentation.
- Assist with audits, quality improvement initiatives, and compliance activities.
- Answer department phone calls, respond to inquiries, and provide administrative support.
- Promote resident rights, dignity, and quality of life.
- Perform other duties as assigned by the Licensed Social Services Director.
Qualifications
- High school diploma or equivalent required.
- Associate's degree or healthcare-related education preferred.
- Previous experience in healthcare, long-term care, case management, customer service, or administrative support preferred.
- Strong organizational and time management skills.
- Excellent written and verbal communication abilities.
- Comfortable using electronic medical records and Microsoft Office.
- Ability to prioritize multiple responsibilities while maintaining accuracy.
- Professional, compassionate, and resident-focused demeanor.
Why Join Highland Manor?
At Highland Manor of Mesquite, our residents come first. We are committed to providing compassionate, person-centered care in a supportive environment where every team member is valued.
We offer:
- Competitive pay
- Medical, dental, and vision insurance
- Paid time off
- Retirement plan
- Professional growth opportunities
- Supportive leadership team
- Meaningful work that positively impacts the lives of our residents
If you are organized, compassionate, and enjoy supporting both residents and a collaborative healthcare team, we encourage you to apply today.
Highland Manor of Mesquite is an Equal Opportunity Employer.
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
